Branch & Digital Channel Lead

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a strategic and results-driven Branch and Digital Channel Lead to drive revenue growth and performance across our branch and small business banking channels. This role is pivotal in setting and achieving 2026 revenue goals, identifying and activating key performance levers, and aligning cross-functional resources to maximize channel impact.

This leader will own the development and execution of initiatives that drive acquisition, deepening, and retention for a dedicated channel, with a strong focus on coordination between sales and product groups to meet and exceed sales goals.

Key Responsibilities

• Serve as the primary strategic partner for sales channel leadership, including daily and weekly engagement with Sales Regional Executives and CAO function.
• Serve as the primary strategic partner for marketing to ensure that we get the right quality of leads for our ideal customer profile.
• Deliver actionable insights to inform high-impact tactics that support acquisition, deepening, and retention.
• Lead channel PMO efforts to prioritize growth tactics, coordinating with product, GTM, marketing, analytics, and incentives teams.
• Track and analyze tactic performance, adjusting strategies based on results and field feedback.
• Conduct productivity analysis to ensure efficient deployment of resources.
• Collaborate with sales leadership to support goal and target setting for the channel.
• Define and evolve the channel’s future-state, ensuring alignment with broader segment objectives and long-term strategy.

Preferred Skills/Qualifications

• Proven experience in channel strategy, sales enablement, or product management within financial services or a similarly complex environment
• Strong analytical skills with a track record of driving revenue growth through data-informed decisions
• Exceptional stakeholder management and communication skills, especially at the executive level
• Experience leading cross-functional initiatives and managing lean teams
• Ability to thrive in a fast-paced, matrixed organization
• Familiarity with small business banking and branch operations
• Experience with goal-setting frameworks and performance tracking tools
• Strategic mindset with a bias for execution

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $149,515.00 - $175,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Salary : $149,515 - $175,900