Waiter Leader NL-03

Summary

This position is located at Pershing Community Center at Fort Leonard Wood, MO.

Incentives and Bonuses

• Incentives will not be paid.
  
  

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.



Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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• Passes on instructions received from supervisor, and starts work. Insures that needed supplies and materials are available. Maintains sales record. Collects cash or payment by credit car.
• Checks work in progress and when finished for compliance with supervisor's instructions on work sequence, procedures, methods, and deadlines. Urges or advises other employees to follow supervisor's instructions and to meet deadlines.
• Demonstrates proper work methods. Answers workers' questions regarding procedures, policies, and instructions. Provides information to supervisor on status and progress of work. May provide work direction to other dining room staff as necessary.
• Works along with other workers, setting the pace performing non-supervisory work. Assures that safety and housekeeping rules are followed. Clears and cleans tables and other customer service areas.
• Sets tables, arranges table decorations. Receives guests, makes suggestions and answers questions about food, wines. Takes orders. Places order with and receive food and beverages from kitchen and bar when required. Performs other duties as assigned
  
  

Requirements

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Conditions of employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one-year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Satisfactory completion of all pre-employment checks in accordance with AR 215-3, Chapter 2. to include a medical examination and Tier 1 background investigation for a Common Access Card for physical access to federally controlled facilities.
• Incumbent must be willing and able to work varying shifts to include days, nights, weekends and holidays as needed.
• Incumbent must be willing and able to complete a physical
• Ability to lead others in a team effort. Knowledge of sanitary food handling and serving techniques. Math ability to compute checks and make change. Ability to recognize the signs of intoxication.
• Serves as working leader of 3 or more employees in accomplishing trades and labor work. The highest level of non-supervisory work led is Waiter, NA-7420-03.
• Supervisor issues instructions on work sequences, procedures, methods, and deadlines, and relies on the incumbent to assure that other members of the group carry out work assignments.
• Supervisor is available to provide information or decisions regarding problems that may arise during work.
• Overall work operations are reviewed for status and progress, causes of delays, quality, and results achieved.
• Works under general supervision in accomplishing tasks. Responsible for accomplishment of assigned work with little or no instruction.
• Responsible for cash receipts and complying with accountability procedures. Work is reviewed for results achieved and production and quality.
• Stands and walks for long periods. Continually lifts and carries items weighing less than 10 pounds.
• There is danger of slipping on wet floors. Exposed to cuts.
• Satisfactory completion of a minimum of 4 hours initial food sanitation and safety training is required within 30 days of employment and a minimum of 4 hours refresher training annually
• Plans work by reviewing daily schedules and determining sequences, steps, procedures and techniques to be followed in accomplishing the work.
  
  

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A Qualified Candidate Must Possess The Following

• Where duties involve selling alcoholic beverages applicant must meet state/local age requirements for the serving of alcoholic beverage at the time of appointment.
• Possess basic math skills necessary to compute patron bills and make change.
• Be able to communicate effectively in English.
• Have work experience performing waiter duties.
• Your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed **
  
  

In addition to the above qualifications, candidates who possess the following qualifications will be considered Highly Preferred:

• To meet Highly Preferred eligibility, you must meet all Minimum and Highly Preferred Qualifications, and this information must be clearly detailed on your resume.**
• Incumbent has 6 months work experience in food service catering or banquets?
• Applicants meeting the Highly Preferred criteria will be referred first to the Selecting Official. All other applicants will be referred for consideration if the certificate (referral list) is returned with no selection.
  
  

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration

• This job is open to candidates who are WORLDWIDE. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
  
  

Manual Application Option

• If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
• Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 11:59AM CST on 04/30/2026 to ensure timely processing.
• Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
  
  

PCS Costs

• Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.
  
  

Allowances and Differentials

• This job falls under the Federal Wage Schedule (FWS) pay system. FWS employees earn overtime pay for working more than 8 hours in a day or more than 40 hours in a week -- whichever gives the employee more benefit. Regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay for working on Sundays. Employees may also be eligible to receive extra pay if the majority of their scheduled hours falls after 3:00 PM.
• Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
  
  

Important Information Regarding Access to Certain Federal Facilities:

• Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  
  

Your Application may be Considered for Multiple Opportunities:

• After you apply, your application remains valid for 90 and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
  
  

Discover Your Path to Success

• Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
• Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
• Click this URL to view the kit:https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf.
  
  

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Review our benefits

Required Documents

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About Your Resume

• Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to:
• https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/.
• Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count (https://help.usajobs.gov/faq/application/documents/resume/page-limit).
• Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

• To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume.
  
  

Required Documents

• Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
• Resume
  
  

Other Accepted Documents

• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
• Cover Letter
• DD-214/ Statement of Service
• DA Form 3434 Notification of Personnel Action
• Proof of Marriage (if name is not on orders)
• PCS Orders
• Resume
• SF-50/ Notification of Personnel Action
  
  

How to Apply

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You may submit your application package using one of the two methods identified below: 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions on how to request a paper application.

• Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number O3NAFKA-26-12945290. The complete application package must be submitted by 11:59 PM Eastern Time on 04/30/2026 to receive consideration.
• Click Apply to access the online application.
• You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
• Follow the prompts to select your resume and/or other supporting documents to include in your application.
• Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
• You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
• After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
• You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application.
• It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
• Click this link to preview the application:https://apply.usastaffing.gov/ViewQuestionnaire/12945290.
• Additional information on how to complete the online application process and submit your online application may be found at https://appsupport.usastaffing.gov/hc/en-us
• To verify of check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each application status means, visit https://help.usajobs.gov/how-to/application/status.
  
  

Agency contact information

CHRA NAF Fort Leonard Wood

Phone 000-000-0000 Email usarmy.leonardwood.chra-hqs.list.chra-naf-cpac@army.mil Address KA-NAF-W6B8AA US ARMY GARRISON FT LEONARD WOOD

DO NOT MAIL

Fort Leonard Wood, MO 65473

US

Next steps 2. Keeping You Informed Your Next Steps to Stay on Top of Your Application1. Check Your Contact Information 2. Ensure You Receive Updates 3. Sign Up for Text Alerts We're excited about your interest in this position and look forward to reviewing your application!

• Application Review
• Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
• If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
• If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
• As your application moves through the hiring process, we'll send you updates and notifications via email.
• Processing times may vary, but we'll do our best to keep you informed every step of the way.
• If your contact information changes after the job announcement closes, let us know as soon as possible.
• Double-check that your email address is accurate and that your inbox can receive messages from us,
• Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
• Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.