Outreach Services Assistant Director NF-03

Summary

This position is with Morale Welfare and Recreation (MWR) Parent & Outreach Services at Fort Polk, Louisiana.

Morale Welfare And Recreation (MWR) Child And Youth Services (CYS) Employee Childcare Fee Applicable To Employees Working At Least 15 Hours Per Week

• First Child: 100% childcare fee discount (all CYS employees)
• Second and Subsequent Child: At least 25% childcare fee discount (all CYS employees)
  
  

Please provide relevant transcripts to support your eligibility.

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.



Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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• Serves as the Assistant Director for the Child and Youth Services (CYS) Parent and Outreach Services program by assisting in the planning, oversight and implementation of Parent Central Services.
• Assists with the recruitment and hiring of qualified personnel utilizing Army Standard Position Descriptions.
• Utilizes and monitors the Child and Youth Management System (CYMS) database to collect and ensures CYS Services information on patron, patron fees, enrollment, waiting list, funding requirements and program activities are current and accurate.
• Implements an active program encouraging parent involvement, and providing parent education opportunities.
• As a team member, helps implement procedures in assigned areas including fee policies, waiting list and child placement procedures, and registration/enrollment.
  
  

Requirements

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Conditions of employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one-year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Child Care Tier 1 background investigation.
• The Crime Control Act must be successfully completed and maintained.
• Satisfactory performance, successful completion of training requirements and demonstrated on the job competency is required.
• Travel to on and off post locations required.
• Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations IAW current Army and DoD policy to include annual influenza vaccinations. Able to lift and carry up to 40 lbs.
  
  

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. Resumes should not include photos.

A Qualified Candidate Must Possess The Following

Successful completion of an undergraduate Degree that included or was supplemented by major study (at least 24 semester hours) in fieldwork, which directly relates to CYS Services such as early childhood/elementary/secondary/special education, child/youth development, psychology, youth program administration, or closely related field.

OR

A combination of education and experience - courses equivalent to a major in a subject matter field (24 semester hours) appropriate to position (see above), plus appropriate experience or additional course work that provided knowledge comparable to that normal acquired through the successful completion of the 4 year course of study described above.

In Addition, All Candidates Must Possess

• At least 24 months working with child and/or youth programs.
• Experience in child and your program administration.
• The ability to plan and organize problems to identify significant factors, gather pertinent data and recognize solutions.
• Ability to communicate effectively orally and in writing in English.
• The physical ability to lift and carry up to 40 lbs., walk, bend stoop and stand on a routine basis. Duties may involve working indoors and outdoors.
  
  

Education

Proof of education is required at the time of application. Note: Education must be directly related to the position to be filled. General Education courses do not count toward the credit total.

Please provide relevant U.S. accredited college/university transcripts to support your eligibility for the position. Note: Education must be directly related to the position to be filled. Transcripts must reflect the name of the school as well as the name of the applicant.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

Area of Consideration

• This job is open to candidates worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
  
  

Manual Application Option

• If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
• Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00PM CST on 07/01/2026 to ensure timely processing.
• Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
  
  

PCS Costs

• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  
  

Allowances and Differentials

• This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
  
  

Incentives and Bonuses

• Incentives will not be paid.
  
  

Important Information Regarding Access To Certain Federal Facilities

• Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  
  

Your Application may be Considered for Multiple Opportunities:

• After you apply, your application remains valid for three months and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
• This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.
  
  

Termination of Spouse Employment Preference

• Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.
  
  

Discover Your Path to Success

• Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
• Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
• Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf
  
  

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Review our benefits

Required Documents

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About Your Resume

• Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement.
• Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. Click this link for more tips: https://help.usajobs.gov/faq/application/documents/resume/page-limit.
• Please do not include photographs, personal images or other inappropriate content in your application materials.
  
  

Expedite Your Hiring

• To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.
  
  

Required Documents

• Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
• HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc.
• Resume
  
  

Other Accepted Documents

• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc.
• DA 3434 or equivalent
• References or letters of recommendations
• PCS Orders
• Proof of Marriage Status
• Resume
  
  

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

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You may submit your application package using one of the two methods identified below: 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions on how to request a paper application.

• Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number C2SCNAFCY-26-12992766. The complete application package must be submitted by 11:59 PM Eastern Time on 07/01/2026 to receive consideration.
• Click Apply to access the online application.
• You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
• Follow the prompts to select your resume and/or other supporting documents to include in your application.
• Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
• You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
• After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
• You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application.
• It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
• Click this link to preview the application:https://apply.usastaffing.gov/ViewQuestionnaire/12992766.
• Additional information on how to complete the online application process and submit your online application may be found at https://appsupport.usastaffing.gov/hc/en-us.
• To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status
  
  

Agency contact information

CHRA NAF C2SC - Recruitment Branch

Phone 0000000000 Email usarmy.apg.chra-hqs.mbx.naf-central-recruitment@army.mil Address EP-NAF-W0VFAA US ARMY GARRISON FORT POLK AND JRTC

DO NOT MAIL

Fort Polk, LA 71459

US

Next steps

Our Next Steps to Review Your Application and Keep You Informed 2. Keeping You Informed Your Next Steps to Stay on Top of Your Application 2. Ensure You Receive Updates 3. Sign Up for Text Alerts

• Application Review
• Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
• If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
• If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
• As your application moves through the hiring process, we'll send you updates and notifications via email.
• Processing times may vary, but we'll do our best to keep you informed every step of the way.
• Check Your Contact Information
• If your contact information changes after the job announcement closes, let us know as soon as possible.
• Double-check that your email address is accurate and that your inbox can receive messages from us,
• Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
• Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.
  
  

We're excited about your interest in this position and look forward to reviewing your application!