Medical Support Assistant (FAP/OA)

About the Position: Kimbrough is the headquarters of the U.S. Army Medical Department Activity, Fort George G. Meade, includes a number of U.S. Army health clinics, occupational health clinics, telemedicine, behavioral health, allergen extract lab, drug testing labs, and environmental health clinics at several installations in MD, PA, VA, & DC. Kimbrough provides primary care, selected specialty care & same day surgery for TRICARE Prime patients.

Qualifications:

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

• Current Department of Army Civilian Employees
• Current Department of Defense (DOD) Civilian Employee (non-Army)
• Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Non-Department of Defense (DoD) Transfer
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job: Specialized Experience: One year of specialized experience which includes: 1) Providing clerical/administrative and automation support using multiple computer systems and technologies, to include Microsoft Office (Word, Excel, Access, Outlook, Teams); 2) Performing record keeping and filing electronic and paper records in accordance with prescribed policies and guidance; 3) Preparing correspondence and/or reports ensuring correct grammar and format; 4) Providing customer service, answering phone calls, greeting patients and/or visitors and referring them to the appropriate channels.


Separated Military Members: Resumes will be accepted from members of the Armed Forces who indicate in their applications that they are available for appointment within 120 days of the closing date of this announcement. Military members may be appointed while on terminal/transitional leave, before the effective date of their military retirement/separation.

Military Retirees: Within the DoD (Department of Defense), including non-appropriated fund positions, the appointment of retired military members within 180 days immediately following the retirement date to a civilian position is subject to the provisions of 5 United States Code 3326 or 5 U.S.C. 5305.


You will be evaluated on the basis of your level of competency in the following areas:

• Clerical
• Data Systems and Management
• Patient-focused Customer Service

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).