Logistics Operations Coordinator

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition assistance
• Vision insurance
  
  
  

Logistics Operations CoordinatorUSADA is seeking a dedicated and driven person to help our organization fulfill its mission to "Stand with athletes to champion their right to clean sport, inspire true and healthy sport, and promote the integrity of sport.” This is an incredibly exciting time to join Team USADA, as we continue to grow our Anti-Doping program and work to support major international competitions such as the Olympic and Paralympic Games in 2026 (Milan), and 2028 (Los Angeles). New team members will have the chance to help ensure USADA is well-positioned in the near and long term for these opportunities as we look to the future with our efforts to protect clean athletes. With the 2028 Games on domestic soil, there will also be opportunities and growth potential over the years for USADA team members to underpin the organizing committee’s commitment to a clean Games.

FLSA: Non-Exempt

Reports to: DCO Operations Manager

Supervises: N/A

JOB SUMMARY:

The Operations Logistics Coordinator is a data-driven and detail-oriented member of our Doping Control Officer (DCO) program. They strive to contribute to operational productivity and are dedicated to continually seeking out efficiencies that push us to improve execution of procurement, logistics, shipping, control, and more. They are responsible for ensuring USADA’s logistics and procurement needs are met in a manner that supports the exceptional delivery of our anti-doping programs in the field. This includes managing relationships with our third-party logistics (3PL) partner, carrier services, and more than a dozen providers of products and resources that are essential to our operations. They are committed to the success of an internal customer base of more than 80 Doping Control Officers (DCOs) who conduct USADA’s drug-testing work in the field.

RESPONSIBILITIES:

Logistics

• Coordinate the execution of logistics via our 3PL partner, including supporting the business relationship and troubleshooting macro and micro-level challenges with execution of orders through the 3PL’s system
• Drive strategic reviews and analysis with our 3PL partner to ensure performance and operational expectations are being met
• Build and manage relationships with carrier services (e.g., UPS, FedEx, World Courier) to ensure reliable and cost-effective service in the shipment of samples
• Review data and trends with product inventory, shipping times, costs, etc. to develop recommendations for improving USADA’s time and cost-efficiencies
• Proactively develop solutions for logistics issues that are identified yourself or reported by other members of the USADA team
• Provide exceptional customer services to our DCOs for their logistics needs, including prompt and professional responses to requests for assistance received via phone, email, etc.
• Monitor and approve all inventory purchase orders
• Prepare data for negotiations with carrier services, equipment supplies and all vendors to negotiate advantageous terms
• Help create distribution and procurement standard operating procedures
• Plan, coordinate and execute logistical support for major domestic and international sport events where USADA is providing anti-doping services
• Keep the DCO Operations Manager aware, at appropriate frequency and depth of content, of relevant results, challenges, and opportunities within DCO Operations logistics function
  
  
  

General

• Be a utility player, providing support to other DCO Operations team core functionality, as the need arises
• Provide prompt and superior quality customer services to DCOs, and sample collection personnel by answering calls and emails
• Provide general support to USADA DCOs
• Recommend necessary updates and revisions to USADA protocol and procedures as related to Doping Control
  
  
  

GENERAL:

• Maintain confidentiality at all times
• Projects and other duties as assigned to support our DCO Operations team
  
  
  

REQUIRED QUALIFICATIONS:

• One (1) to three (3) years of applicable experience that includes supply chain operations, [KB1] [SS2] logistics, and/or procurement
• Excellent oral and written communication skills
• Excellent interpersonal skills
• Values Diversity, Equity and Inclusion among internal and external parties
• Ability to multitask and to work accurately under pressure
• Excellent organizational skills
• Demonstrated ability to meet deadlines
• Moderate proficiency in Microsoft Office to include Word, Excel, Outlook, Teams, etc.
• Physical requirements: Standing, crouching, lifting, pushing/pulling, up to 50% of the day (4 hours), on a regular basis. Must be able to lift 25 lbs. on a regular basis and up to 50 lbs. periodically.
  
  
  

DESIRED QUALIFICATIONS:

• Familiarity with Warehouse Management Systems