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U-Box Customer Care Representative (CDL)

U-Haul
Tacoma, WA Full Time
POSTED ON 4/3/2026
AVAILABLE BEFORE 5/2/2026
CDL A U-Box Driver/Warehouse Worker

Two Separate Job Classifications Two Separate Pay Rates Clocked Separately

U-Haul is seeking friendly, energetic, and motivated individuals for a dual-role position combining the responsibilities of U-Box Customer Care Representative (CCR – Local Delivery Driver) and U-Box Warehouse Worker.

This role supports both our delivery operations and warehouse facility and comes with two distinct pay rates depending on the duties being performed.

Employees will clock in under each job code separately, and will be paid according to the corresponding pay rate for that classification.

Why U-Haul?

U-Haul Offers a Supportive Culture And Excellent Benefits, Including

  • Career stability & advancement opportunities
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health & Prescription plans (if eligible)
  • Paid holidays, vacation, and sick time (if eligible)
  • Life insurance
  • MetLaw Legal Program
  • MetLife auto & home insurance
  • Discounts on Apple products, Dell computers, hotels, cell plans & more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for children
  • Dental & Vision plans
  • Business travel insurance
  • You Matter Employee Assistance Program
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident coverage
  • Dave Ramsey SmartDollar Program
  • U-Box Customer Care Representative (Local Delivery Driver)

CCR Responsibilities

  • Operate a flatbed truck (training provided)
  • Operate an 8,000-lb propane forklift or truck-mounted forklift
  • Load and unload storage containers for delivery
  • Transport containers to and from customer homes and businesses (local only)
  • Provide friendly, courteous customer service
  • Participate in ongoing training via U-Haul University

CCR Minimum Requirements

  • Clean motor-vehicle record
  • High school diploma or equivalent
  • DOT certification
  • CDL A (Commercial Driver’s License)
  • Ability to meet physical demands (lifting 50 lbs, indoor/outdoor work)

CCR Work Environment

Working around machinery, moving parts, fumes, or chemicals. Protective gear may be required.

CDL Driver- $27-$33 per hour. This is a dual job role, see warehouse pay below.

  • U-Box Warehouse Worker

Warehouse Responsibilities

  • Operate an 8,000-lb propane or truck-mounted forklift (training provided)
  • Load/unload storage containers onto truck beds at the facility
  • Perform customer-ready inspections on U-Box containers
  • Assist customers, including sales of support items
  • Use online dispatch and rental systems
  • Maintain a clean, dry, secure warehouse
  • Complete documentation for container pickup/delivery
  • Participate in ongoing education via U-Haul University

Warehouse Minimum Qualifications

  • High school diploma or equivalent
  • Valid driver’s license with good record
  • Ability to work weekends
  • Must follow all local, state, and federal driving regulations
  • Ability to meet physical demands (lifting 50 lbs, indoor/outdoor work)

Warehouse Work Environment

Similar moderate-risk environment with machinery, fumes, moving parts, and protective gear as needed.

Pay Range is: $20-22 for Warehouse Position Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.

Pay: $20.00 - $33.00 per hour

Work Location: In person

Salary : $20 - $22

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