Demo

Quality Assurance Analyst

U-Haul
Phoenix, AZ Full Time
POSTED ON 1/7/2026
AVAILABLE BEFORE 2/5/2026
We are seeking a professional Software QA Analyst to join our U-Haul family and support our applications. This position is responsible for designing and executing test scenarios for software usability. You will test new features and functionality, proactively identify issues, and participate in the research for identifying the root-cause of a report, providing system developers with clear and concise written documentation and problem description when encountered. You must be passionate about creating quality software for our customers! Experience with automated testing tools is a definite plus.

This position is 100% remote, but you must reside in the United States.

Job Description

  • Work within an embedded Agile/Scrum team, collaborating with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle.
  • Conduct test planning, test design, test scripting, and manual test execution within the test life cycle.
  • Plan, design, and author effective test cases.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Use test methodologies that ensure exhaustive & comprehensive testing of assigned applications & solutions against established acceptance criteria.
  • Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
  • Create/modify scripts to analyze or extract data that will assist with data validation and issue resolution.
  • Consistently follow and support documented QA processes and procedures to ensure a high-quality test approach.
  • Troubleshoot, document, and assist in root-cause analysis.
  • Leverage available data to identify or predict issues via SQL, POSTGRES, or other data querying and analysis languages and tools.
  • Be an advocate of application quality for our customers!

About U-Haul IT Team

The technology staff at U-Haul understand that exceptional software and systems designs are integral to not only serving our users but enabling us to be the leaders in software development within our industry. Ability to quickly pivot as demands arise are supported by a foundation of emphasis on Agile team collaboration that are key to delivering world class solutions. No idea too small, no endeavor too big as we embrace the mantra everyone is capable of contributing value and that the total effectiveness of a group interacting with one another is far greater than the sum of its parts. Our work environment promotes self-management with flexible hours as well as full-time work from home.

Requirements

  • 1-3 years of software development, testing, and/or technical support experience.
  • Knowledge of database structures, usage and SQL.
  • Experience testing or working with: UX, Web Applications, Web APIs/WCF Services, Stored Procedures.
  • Ability to think Abstract – go outside the norm to find issues quickly and effectively.
  • Familiarity with the Software Development Life Cycle, Agile Development, and SCRUM principles.
  • Must have excellent communications skills (verbal and written) and be detailed oriented.
  • Must have excellent time management skills, be able to multi-task, and have exceptional organizational skills.
  • Must have a strong interest in technology and its advancement and be able to translate technical terms and processes to the appropriate audience.
  • Knowledge of the practical application of engineering science and technology, including applied principles, techniques, procedures, and equipment, along with design techniques, tools, and principles is essential.
  • Must be able to work independently, take initiatives with projects, and be self-motivated.
  • Must be a U.S. citizen or have proof of U.S. employment authorization for this position.
  • Compensation: $50,000-$70,000 annually depending on experience.

Preferred Skills

  • Experience using Azure DevOps or other work item tracking software.
  • Experience with exception logging systems, ideally Kibana.
  • Ability to read/write SQL queries.
  • Experience with creating and maintaining automated user interface (UI) testing using Microsoft Playwright and C# is a plus.

Education/Training

Associate degree in Computer Science or equivalent years of experience in a related field.

Perks Of Joining The U-Haul Fleet

Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.

Here are just some of the programs U-Haul has available:

  • Full medical coverage
  • Prescription plans
  • Dental and vision plans
  • New indoor fitness gym
  • Gym reimbursement program
  • Registered dietitian program
  • Weight Watchers
  • Onsite medical clinic for you and your family
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition reimbursement program
  • Free online courses for personal and professional development at U-Haul University®
  • Business and travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation, and sick days
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) savings plan
  • Life insurance
  • Critical illness/group accident
  • 24-hour physician available for kids
  • Subsidized gym membership
  • MetLaw Legal Program
  • MetLife Auto and Insurance Program
  • Mindset App Program
  • 50% discounts on cell phone plans, hotels, and more
  • LifeLock Identity Theft
  • Dave Ramsey’s Smart Dollar Program
  • U-Haul Federal Credit Union
  • Wellness program

Salary : $50,000 - $70,000

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