What are the responsibilities and job description for the Customer service position at Tyrone Raystown Ford Parent Account?
Meet and greet customers, Write up customer concerns related to their car repair and maintenance needs schedule service appointments. Inform customers of needed repairs and or maintenance```html
Join the team at Raystown Ford as a Customer Service representative in Huntingdon, PA. We are looking for a dedicated individual to provide exceptional support and assistance to our customers, ensuring a positive and seamless experience.
Responsibilities- Assist customers with product information, order processing, and issue resolution.
- Maintain accurate customer records and update information as needed.
- Collaborate with other departments to ensure customer satisfaction and timely problem resolution.
- Handle complaints and provide appropriate solutions or escalate issues as necessary.
- Adhere to company policies and procedures while maintaining a high level of customer care.
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic computer skills and familiarity with customer service software.
- Strong problem-solving abilities and a customer-focused attitude.
- Previous customer service experience preferred but not required.
- Competitive hourly wage of $15.00 - $19.00, paid semi-monthly.
- Opportunity to work in a supportive and dynamic team environment.
- Career growth and development opportunities.
- Employee discounts and other company perks.
Raystown Ford is committed to providing outstanding automotive services and customer experiences. As part of our team, you will contribute to our mission of delivering quality and satisfaction to every client we serve. We value integrity, professionalism, and a team-oriented approach to business.
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Salary : $15 - $19