Field Service Mechanic

Job Title: Field Service Mechanic

Reports To: Tyree Oil – Railroad Division Service Manager

Location: All Branches that have Field Service Territories

FLSA Status: Non-Exempt

About Us:

Tyree Oil is a trailblazer in providing top-quality fuel and lubricants, driving peak performance and unmatched reliability across a variety of industries. Our relentless pursuit of excellence and customer satisfaction has firmly established us as a trusted powerhouse in the fuel and lubricant industry.

At Tyree, we thrive on teamwork and collaboration. We cultivate a fast-paced, energetic environment where innovative solutions are born, and every challenge is met with determination. Our focus is always on delivering outstanding results and ensuring our customers' success. We hold ourselves to the highest standards, pushing boundaries both as a team and as individuals, constantly evolving and aiming higher. While the work is demanding, we embrace it with passion, turning obstacles into opportunities to grow and excel.

ALL ABOUT UPTIME!

Position Summary:

The Field Service Mechanic independently diagnoses, repairs, and services vehicles and equipment in the field, in the shop, or at customer locations. This position removes, installs, and repairs components; performs failure analysis; and troubleshoots vehicle, heavy-equipment, and generator-engine systems, including electrical systems, hydraulics, transmissions, and electronic/computer applications. This role requires a strong work ethic, excellent customer service, and an ability to solve problems in a variety of service situations.

Key Responsibilities:

• Independently diagnose, repair, and service vehicles and equipment in the field, shop, and at customer locations.
• Remove, install, repair, and evaluate mechanical and related components, including performing failure analysis as needed.
• Troubleshoot and repair vehicles, heavy-equipment, and generator-engine systems.
• Diagnose and service electrical systems, hydraulic systems, transmissions, and electronic/computer applications.
• Use sound problem-solving skills to identify equipment issues and determine appropriate repair solutions.
• Provide professional, customer-focused service and communicate effectively with customers throughout service work.
• Safely operate and care for a company-provided service vehicle and assigned tools/equipment.
• Travel frequently throughout the assigned service territory; overnight stays may be required.
• Follow company safety practices, procedures, and service standards. 
• Perform other duties as assigned.

Minimum Qualifications and Core Competencies:

Minimum Experience: 3 years of demonstrated mechanical repair experience with vehicles, heavy equipment, generator engines, or comparable equipment.

Technical Skills: Working knowledge of mechanical systems and the ability to diagnose and repair electrical, hydraulic, transmission, and electronic/computer-controlled systems.

Core Competencies: Strong work ethic, customer-service orientation, independent judgment, problem solving, reliability, and professional communication. Can work independently without supervision.

Education: High School Diploma or GED.

Preferred Qualifications:

• Field service experience repairing vehicles, heavy equipment, or generator engines.
• Experience performing component removal, installation, repair, and failure analysis.
• Strong diagnostic skills across electrical, hydraulic, transmission, and electronic/computer systems.
• Ability to work independently in varied fields and customer environments.
• Commitment to ongoing company training and certification requirements.

Other Requirements:

• Driving Dependent Position: YES - frequent travel within the service territory is required.
• Overnight Travel: May be required based on service needs.
• Post-offer background check required: YES.
• Post-offer drug test required: YES.
• Safety Sensitive Position: YES - the role works directly with vehicles, heavy equipment, engines, electrical systems, hydraulics, and other mechanical systems.
• In a safety-sensitive job, drug or alcohol impairment could result in significant injury to the employee and others in the area. Lack of attention in a safety-sensitive position can result in an incident that adversely affects the health or safety of employees, contractors, customers, the public, or the environment. These types of incidents (and the practices that led to them), can negatively impact on the company’s financial position and/or any previously gained goodwill in the area within which the company operates. Safety sensitive jobs include the use of heavy machinery.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. 

While performing the duties of this position, the employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 125 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus

The employee must be able to lift, push, pull, or carry objects, use abdominal and lower back muscles to provide support over time without fatigue.  Excellent stamina is required. The employee regularly works on or near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt. The employee may occasionally work in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is loud. 

Machinery/Forklift operation may require the use of safety equipment to include but not limited to, eye safety glasses, hearing protectors, work boots, and hardhats.

This position performs hands-on mechanical service in the field, shop, and customer environments. Work may require regular use of hand and power tools, working around vehicles and heavy equipment, and accessing equipment components in a variety of positions and conditions. The employee must be able to safely perform the physical tasks necessary to inspect, remove, install, diagnose, and repair equipment. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.

Work Schedule:

• Hours Per Week: Regularly work 40 hours a week, 
• Days Per Week: M-F / 8 hours per day
• Overtime: Regular overtime is required.
• Schedule: Based on service demand and customer needs.
• Travel: Frequent travel within the assigned service territory.
• Overnight Stays: Frequently 

Benefits:

• Competitive base wage 
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement plan with company match
• Paid time off and holidays
• Ongoing training and professional development opportunities
• A supportive and dynamic work environment

How to Apply:

If you are a driven sales professional with a passion for the fleet service industry, we want to hear from you. Please submit your resume outlining your relevant experience to or HR@tyreeoil.com or apply online.

Tyree Oil is an equal opportunity employer. Join our team at Tyree Oil and contribute to a company that values innovation, customer experience, and sales excellence!

Salary : $35 - $42