Learning and Development Partner

Job Summary:
The Learning and Development Partner plays a vital role in employee growth and organizational success by planning, implementing, and evaluating training programs. They identify learning needs, coordinate training sessions, and maintain training records to ensure effective employee development. The Learning and Development Partner will also assist with employee onboarding and orientation and assist with related administrative duties as necessary.

Salary: Starting $45,000

Supervisory Responsibilities:
•    None.

Duties/Responsibilities:
•    Identifying skill gaps and performance improvement opportunities through collaboration with program directors, managers, and employees
•    Producing materials like job aids, reference materials, curriculum, and multimedia content that align with program goals
•    Coordinate with Training Specialist to schedule, organize, arrange space, prepare materials, and potentially deliver training sessions
•    Coordinate with Training Specialist to manage the LMS platform, including content management, user support, and ensuring optimal functionality
•    Measures the impact and success of training programs using assessments, feedback, performance metrics, and data analysis.
•    Designing and coordinating comprehensive onboarding experiences for new hires to integrate them into the company culture and practices.
•    Advising employees on training options, providing resources for self-directed learning, and assisting in mapping out potential career paths.
•    Must be able to obtain and maintain ACRE Trainer certification
•    Develop and manages ACRE certification program
•    Manages and tracks the NADSP program which includes admissions to the program, regular check-ins/follow ups, provides guidance to NADSP success, and managing recertifications
•    Evaluating current workforce to develop strategic ideas for development opportunities
•    Tracking and ensuring that all training meets with the 6400, 6100, and 2380 regulations as they relate to TLC workforce.
•    Manage and maintain all documentation that is required for compliance with the 6400, 6100, and 2380 regulations
•    Collaborate with the People and Culture Director to ensure that training initiatives are cost-effective and within the allocated budget.
•    Completes the onboarding process starting with Orientation and follow-up with new employees within the first 90-days to evaluate training effectiveness and facilitate employee retention (Stay interviews) and effectuates exit interviews upon separation
•    Keeps informed about the latest trends, technologies, and best practices in the Learning & Development field.
•    Serves in a backup capacity to the Training Department 
•    Serves in a backup capacity for Med Observation 
•    Serves in a backup capacity to Talent Acquisition Coordinator
•    Cross trains in the completion of time sensitive items such as unemployment compensation, worker’s compensation, short-term/long-term disability, employment verification, and distribution of FMLA documents to serve as a backup to the Director of People and Culture in the event of extended absence
•    Join and have regular participation in local industry-related organizations such as PAR to ensure that TLC remains up to date with local industry learning and development standards
•    Collaborate with other departments to develop a Selective Contracting program
•    Performs other job-related duties as assigned. 

Required Skills/Abilities: 
•    Excellent verbal and written communication skills. 
•    Ability to manage multiple programs, schedules, and details efficiently.
•    Proficiency in Microsoft Office Products, learning management systems (LMS), multimedia platforms, and other relevant software
•    Excellent interpersonal skills
•    Ability to manage multiple tasks, prioritize effectively, and maintain detailed records 
•    Proactive and independent with the ability to take initiative
•    Excellent time management skills and a sense of urgency and a proven ability to meet deadlines
•    Identify and resolve issues related to training logistics, participant needs, or training effectiveness
•    Familiarity with adult learning principles, training methodologies, and best practices
•    Experience working with various Stakeholders
•    Resourceful when designing training to meet learning needs
•    Demonstrated customer service and conflict resolution skills
•    Strong attention to detail and organizational needs
•    Ability to champion business needs in a collaborative manner
•    Results focused
•    Flexible and dependable

Physical Requirements: 
•    Prolonged periods of sitting at a desk, working on a computer for extended periods
•    Must be able to lift up to 15 pounds at one time

Minimum Qualifications

Education:     Post Secondary Education preferred

Age:    Eighteen years of age or older

Ability to Drive:    Valid Driver’s license for a minimum of two (2) years

Health:    Certification from a licensed independent practitioner that the person is free of contagious disease.

Education and Experience:
•    Associate’s degree in Business Administration, Human Resources, or related field, or equivalent work experience, required
•    At least two years as in training coordination, employee development, or human resources is preferred
•    SHRM certification is a plus

Salary : $45,000