What are the responsibilities and job description for the Program Development Manager, Corporate Services position at Tyler Junior College?
Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting.
ABOUT
A regular full-time staff position reporting to the Director of Business and Industry Partnerships for the development and operation of Continuing Studies corporate training and programming.
WHAT YOU WILL DO
Primary Responsibilities
Corporate Programming/Course Development
- Meet with advisory committee members, business and industry professionals, department chairs, instructors, and outside personnel to discuss new programming opportunities
- Identify instructors for classes, participate in instructor meetings, and ensure all materials are provided for instructor/class success; Identification of vendor partnerships to secure instructors as needed
- Develop and create new continuing education programs/courses for current clients through identification of market and training trends
- Promote collaborative relationships with internal and external customers
- Conduct external sales calls to develop community training needs
- Promote Continuing Education and contract training in the community by working closely with local businesses, area chambers of commerce, and civic organizations to determine and support local workforce needs
- Participate in state and regional continuing education organizations to network with other colleges and vendors
- Work with the Senior Director of Development and Operations to effectively promote existing and new courses as well as general training services for open enrollment and corporate programming
- Interview potential new CE instructors for classes and regularly evaluate instructor performance
- Provide the operations department with the required paperwork to ensure classes adhere to SACS and GIPWE guidelines
- Oversee implementation of all training classes for current corporate clients
- Assist the Director of Business and Industry Partnerships with the implementation of training classes for new corporate clients
COMPETENCIES
Knowledge, Skills, and Abilities
Collaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Internet Research, Interpersonal Skills, Leadership, Math Skills, Multi-tasking, Negotiation
Written Communication, Organizational Skills, Presentation /Public Speaking, Problem-solving, Project Management, Student Information System/ERP, Time Management, Typing/Word Processing
SUPERVISORY RESPONSIBILITIES
No direct supervision
Work Environment: Regular work required outside of normal business hours
Physical Demands: Sitting, walking, standing, lifting, driving
Travel Required: Yes - moderate
If travel is required, the candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving record
WHO YOU ARE
Required Education
Bachelor’s Degree in business, education, or related field
Required Experience
Two years of office or business and industry experience
Preferred Qualifications
One to three years of customer service experience
One to three years of marketing experience
ADDITIONAL INFORMATION
EXPECTATIONS
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Will have contact – in person, by email, or by phone – with staff, students, and the general public.
- Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
- Regular and punctual attendance is an essential function of each employee.
NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.
This is a security-sensitive position. Candidates will be subject to a criminal background check.