Part-Time Exam Proctor

Reporting to the Manager, the exam Proctor will assist in providing professional, consistent, and secure testing services to TJC students, as well as to individuals in the community. In order to provide an efficient and courteous work environment, the exam Proctor must be able to work and interact well with students, staff, and faculty. The hours for this position are varied. The Test Proctor will need to be flexible and able to work evening and Saturday shifts on occasion.

This is a part-time position and can work up to 18 hours per week.

Essential Functions And Duties

• Enforce testing policies and procedures firmly but courteously.
• Monitor students' and community members’ testing sessions.
• Returning completed academic tests to instructors.
• Maintain the cleanliness of the testing rooms.
• Perform other related duties as required.
  
  

COMPETENCIES

Knowledge, Skills, And Abilities

• Knowledge of customer service principles
• Demonstrate excellent interpersonal skills
• Excellent customer service skills
• Effective communication skills with diverse populations
• Must be detail-oriented and possess good organizational skills
• Ability to maintain confidentiality in all student/test candidate matters
• Able to stay calm in all instances
• Ability to work in a busy environment and manage multiple tasks simultaneously
• Ability to be a team player
• Dependable and accountable within areas of responsibilities
• Ability to work a flexible schedule
  
  

Supervisory Responsibilities

No direct supervision

Physical Demands: Sitting, standing for long periods of time, walking, visual acuity, lifting up to (~25lbs.)

Work Environment: Consists of high-volume operations with variable demands, changing priorities, deadline-driven workloads, and regular interaction with distressed individuals.

Travel Required: No

If travel is required, the candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving recordRequired Education

High School Diploma or equivalent

Preferred Education

Associate’s Degree in Education or a related field

Preferred Experience

• Experience working in a community college or university environment
• Proctor experience
• Ability to troubleshoot technology issues
  
  

Additional Job-Specific Requirements

Effort & Exertion

• Must be able to lift at least 25lbs and stand for up to an hour or more as needed.
• Must be able to easily navigate testing areas to administer exams and serve test takers.
• Moderate: moderate physical exertion required by intermittent periods of frequent walking or standing.
  
  

Work Schedule

• Mostly routine evening shifts, Monday through Thursday, 3:30pm-8:00pm, and 10am-2pm on Saturdays starting in the Fall Term.
  
  

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.
  
  

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above, including essential tasks requiring specific physical demands.