Exam Proctor

Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting.

ABOUT

The Proctor will assist in providing professional, consistent, and secure testing services to TJC students. In order to provide an efficient and courteous work environment, the Proctor must be able to work and interact well with students, staff, and faculty. The hours for this position are varied. The hours for this position are varied. The Test Proctor will need to be flexible and able to work evening and Saturday shifts on occasion.

WHAT YOU WILL DO

ESSENTIAL FUNCTIONS AND DUTIES

• Enforce testing policies and procedures firmly but courteously.
• Monitor students' testing sessions.
• Assist students with exam startup procedures and ensure successful access to the exams.
• Contact the professor if a student suspected of or caught cheating during the Manager’s or Office Coordinator’s absence
• Troubleshoot technology issues during the Manager’s or Office Coordinator’s absence by contacting OTS, Distance Education, or the professor.
• Maintain the cleanliness of the testing rooms.
• Perform other related duties as required.

• Knowledge of customer service principles
• Demonstrate excellent interpersonal skills
• Excellent customer service skills.
• Effective communication skills with diverse populations
• Must be detail-oriented and possess good organizational skills
• Ability to maintain confidentiality in all student/test candidate matters.
• Able to stay calm in all instances.
• Ability to work in a busy environment and manage multiple tasks simultaneously
• Ability to be a team player
• Dependable and accountable within areas of responsibilities
• Ability to work a flexible schedule

• Must be able to lift at least 25lbs and stand for up to an hour or more as needed.
• Must be able to easily navigate testing areas to administer exams and serve test takers.
• Moderate: moderate physical exertion required by intermittent periods of frequent walking or standing

WHO YOU ARE

Required Education
High School Diploma or equivalent
Preferred Education
Associate’s Degree in Education or a related field
Preferred Experience
Experience working in higher education
Proctor Experience
Ability to troubleshoot technology issues

ADDITIONAL INFORMATION

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

This is a security-sensitive position. Candidates will be subject to a criminal background check.