What are the responsibilities and job description for the Account Manager position at TYK America Inc?
Company Description
TYK America Inc., a subsidiary of TYK Corporation from Japan, specializes in manufacturing high-quality refractory products used in the Steel, Non-Ferrous, and Specialty Metals industries. Its US headquarters and manufacturing facility are located in Clairton, Pennsylvania, just south of Pittsburgh. With an extensive product line, TYK America offers solutions such as magnesia graphite and alumina magnesia graphite brick linings, advanced ceramics, and precast shapes for various industrial applications, including steel ladle systems and lithium battery components. The company is widely known for its commitment to innovation and delivering exceptional materials for diverse applications.
Role Description
This is a full-time remote role for an Account Manager. The Account Manager will be responsible for managing client relationships, identifying customer needs, and developing solutions that align with business objectives. Day-to-day tasks include overseeing client accounts, resolving customer inquiries, and collaborating with internal teams to meet customer requirements. The Account Manager will also focus on business development, fostering growth opportunities, and achieving sales targets while maintaining excellent communication and delivering outstanding customer service.
Qualifications
- Proven experience in account management, customer relationship management, and business development
- Strong sales, negotiation, and communication skills with the ability to foster long-term client relationships
- Solid organizational skills and the ability to multitask to manage multiple accounts efficiently
- Proficiency in Microsoft Office Suite, CRM software, and other relevant business tools
- Knowledge of the steel, non-ferrous, or specialized ceramics industries is advantageous
- Flexibility for remote work and ability to collaborate with cross-functional teams
- Bachelor’s degree in Business Administration, Marketing, or a related field preferred