Front Office Coordinator

Overview

TxCranio is a brand new, family-owned multidisciplinary healthcare practice serving patients with head, neck and facial pain syndromes, obstructive sleep apnea as well as generalized musculoskeletal pain conditions. Joining our team now means you have the opportunity to help shape our culture and grow with us from the ground up. As we build our practice, there will be tremendous opportunities for professional growth, increased responsibility, and advancement for team members who want to grow with us.

We are intentionally creating a laid-back, low-volume practice where quality matters more than quantity. We believe patients should feel heard, valued, and genuinely cared for—not rushed through an appointment. Building personal rapport with our patients and developing strong relationships within our team are an important part of who we are.

Because we are a small practice, your contributions will matter. You won't get lost in a large corporate organization. You'll have the opportunity to learn different aspects of the practice, take ownership of your role, contribute ideas, and grow as TxCranio grows.

If you're looking for a workplace that values people over production, teamwork over hierarchy, and quality over volume, we'd love to have you be part of building TxCranio with us.

We are seeking a highly organized Front Office Coordinator to serve as the welcoming face and efficient administrator of our office environment. This vital role involves managing front desk operations, providing exceptional customer service, and supporting daily administrative functions to ensure smooth office workflows. The ideal candidate will possess strong communication skills, technical proficiency, and a proactive attitude to foster a positive experience for visitors, clients, and team members alike.

Responsibilities

• Greet visitors and clients warmly, ensuring a professional and friendly first impression at all times
• Manage multi-line phone systems, directing calls accurately and courteously while providing excellent customer support
• Handle all front desk duties including answering inquiries, scheduling appointments, and maintaining visitor logs
• Perform data entry and maintain organized filing systems to support administrative operations
• Utilize patient record software systems to manage recordkeeping, referrals, correspondence, and documentation
• Oversee office management tasks including scheduling, calendar management, supply inventory, and personal assistant tasks
• Support clerical tasks such as proofreading documents, managing incoming/outgoing e-mail, fax and ensuring office procedures are followed efficiently

Experience

• Proven office management or administrative experience in a healthcare facility environment
• Strong computer literacy with proficiency in electronic patient record software, data entry, and general clerical tasks
• Experience with multi-line phone systems and phone etiquette to handle calls/texts/emails professionally
• Bilingual skills are highly desirable to assist diverse client needs and enhance communication
• Familiarity with presenting treatment plans and estimates
• Management of patient treatment workflows
• Experience with medical insurance/healthcare billing necessary
• Demonstrated organizational skills with the ability to prioritize tasks effectively and manage time efficiently
• Previous customer service or front desk experience that showcases excellent interpersonal skills and professionalism

Pay: $18.00 - $25.00 per hour

Benefits:

• Flexible schedule

Experience:

• medical insurance: 1 year (Required)
• Front desk: 1 year (Required)

Work Location: In person

Salary : $18 - $25