What are the responsibilities and job description for the Account Manager position at TWRS Human Resources?
Description
The Account Manager generates leads and drives sales. Responsibilities include submitting regular sales reports to management, informing potential and existing customers of product features and benefits, and resolving customer complaints. You should also be able to create as well as present persuasive sales proposals to customers to encourage sales and repeat business.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to TWRS each day.
- Build and sustain long-lasting relationships with new and existing customers
- Utilize persuasive and negotiation skills to close on sales
- Upsell additional products such as PPE and supplies
- Travel within an assigned territory to conduct face-to-face meetings with customers
- Continually meet or exceed sales targets set by TWRS
- Maintain accurate records of leads, accounts, and sales, utilizing NetSuite
- Stay up to date on product knowledge and industry developments
- Communicate with customers and TWRS staff via phone and email
- Inform customers of upcoming promotions through regular outbound communications
Requirements
- High School Diploma or equivalent
- Must be 18 years of age or older.
- Previous experience with industrial B2B sales
- Previous experience with CRM software
- Prioritization and time management skills
- Strong written and verbal communication skills
- Proficiency in administrative tasks and documentation
- Professionalism in all situations in the workplace and when working with customers
- Ability to maintain an organized and clean work environment
- Bachelor’s degree in relevant field preferred
- Experience with NetSuite preferred