What are the responsibilities and job description for the Patient Care Coordinator position at Two Rivers Dental Care?
Two Rivers Dental Care is an upscale, family owned practice in West Little Rock. We’re searching for a confident, warm professional to own the first impression every patient receives—from the first phone call to their walk out the door.
What You’ll Do
- Greet and guide patients with genuine hospitality and a polished appearance
- Master our Dentrix software to schedule, confirm, and optimize appointments
- Handle phone calls with a friendly, articulate voice and impeccable attention to detail
- Explain basic dental and financial information; collect payments confidently
- Keep the reception area flawless and proactive—anticipating patient needs
- Check insurance benefits
What Makes You a Great Fit
- Attention to detail that catches every name, date, and dollar
- Quick learner who isn’t afraid of new concepts (dentistry, insurance, finance)
- Warm personality and professional presence—patients feel at ease around you
- Clear, pleasant phone communication and strong interpersonal skills
- Confidence, curiosity, and a service‑minded attitude
Schedule & Benefits
- Monday – Thursday | 7:45 AM – 4:45 PM (30‑min lunch)
- Health insurance (50% employer–paid), at‑cost dental for immediate family, paid holidays PTO, monthly production bonus, and more (details in employee handbook)
- Pay is based on experiernce!
How to Apply
Send your résumé and a link to at least one active public social‑media profile we can review. (Cover letters are optional.) We look forward to meeting the next welcoming face of our practice!
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
Work Location: In person