What are the responsibilities and job description for the Sales and Customer Satisfaction Representative position at Two Men and A Truck?
Job Summary
We are seeking a dynamic and energetic Customer Satisfaction and Local Sales Representative to join our team! In this vital role, you will be the frontline ambassador for our brand, dedicated to building strong customer relationships while driving local sales growth. Your enthusiasm and proactive approach will help foster customer loyalty, identify new business opportunities, and ensure exceptional service delivery. This position offers a unique opportunity to combine customer service excellence with strategic sales initiatives in a fast-paced environment. If you thrive on engaging with clients, managing territory sales, and closing deals through innovative solutions, this role is perfect for you!
- Provide outstanding customer service on all calls and online inquiries
- Perform confirmation calls to ensure customer and company have correct information leading up to a move.
- Perform post move follow up calls to ensure service was to customers expectations and delivered on our goals.
- Perform on-site evaluations to estimate moving costs.
- Estimate moving service costs based on our proven sales method.
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- Have strong understanding of sales techniques and guiding customers through a process over the phone
- Hold positive tone over phone calls to provide the best customer experience.
- MUST HAVE A VALID DRIVERS LICENSE AND CLEAN DRIVING RECORD. NO MORE THAN ONE AT FAULT ACCIDENT AND/OR TWO MOVING VIOLATIONS IN THE LAST 3 YEARS.
- All other duties as assigned
Join us as a Customer Satisfaction and Local Sales REP where your energy fuels success! We are committed to empowering our team members with the tools they need to excel—delivering exceptional service while expanding our local footprint through innovative sales strategies. If you're passionate about creating meaningful client connections and thrive in a fast-paced environment that rewards initiative and results, we want to hear from you!
Pay: $14.00 - $25.00 per hour
Work Location: In person
Benefits:
Job Training, Performance Bonus, Vacation & Paid Time OffSalary : $14 - $25