What are the responsibilities and job description for the Sales and Marketing Coordinator position at TWO MEN AND A TRUCK and Careers?
Launch your career with TWO MEN AND A TRUCK® and discover the opportunities for growth or movement to other franchises. At TWO MEN AND A TRUCK your opportunities for growth are endless. More than one quarter of our franchise owners originally started as employees in our system!
WHAT WE OFFER
- Base pay annual bonus
- Flexible schedule
- Eligible for paid holidays after 6 months
- Advancement opportunities
The sales & marketing coordinator is responsible for promoting all products and services both internally and externally to grow revenue, by utilizing excellent sales techniques and providing outstanding customer service to all customers through in-depth knowledge of company products and services. The sales & marketing coordinator is responsible for developing, implementing and overseeing the sales and marketing plans.
RESPONSIBILITIES
Marketing
- Assesses marketing opportunities and target markets
- Tracks and evaluates lead sources through various tools
- Performs all grassroots marketing
- Coordinates and attends networking events and trade shows
- Manages all aspects of social media
- Manages online reviews
- Initiates and develops relationships with apartment/condo/senior communities, local realtors, mortgage agencies, and other potential customers; maintains regular visit schedule for these key customers
- Coordinate bi-annual competitor mystery shop
- All other duties as assigned
Sales
- Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK services
- Asks open-ended, probing questions to determine customer requirements and expectations
- Present a professional appearance and demeanor
- Provide professional and accurate move consultations by selling all products and services to best provide for the needs of the customer
- Follow up with the customer until they have scheduled
- Recommend alternate services and/or products based on cost, availability or customer specifications
- Assist in the achievement of financial goals and objectives by continually increasing sales and minimizing expenses
- Maintain thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK and effectively oppose any customer objections
- Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any complaints
- Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns
- May prepare proposals, letters, and other miscellaneous correspondence
- Provide administrative support to management
- All other duties as assigned
REQUIREMENTS
- 3-5 years of experience in a related environment or industry is required
- Able to prioritize and plan work activities and develop realistic action plans
- Familiar with standard concepts, practices and procedures within the Marketing field
- Highly creative and motivated
- Ability to work independently
- Exceptional oral and written communication skills; comfortable with public speaking
- Excellent organizational skills; must be able to multi-task under time constraints
- Must be proficient with the following Microsoft applications (Word, Excel, Power Point, Outlook)
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Pensacola, FL. The employer at this location is GJ & 4K, LLC.