What are the responsibilities and job description for the Front of House Team Member position at Twist Bakery and Cafe?
Positions available at our Burlington & Millis Cafe ($15-$17 plus tips)
FOH Server / Barista – Job Summary
We’re looking for friendly, energetic team members to deliver an exceptional guest experience both at the counter and on the floor. In this role, you’ll take orders, prepare beverages, serve food, and create a welcoming environment that keeps guests coming back.
Key Responsibilities:
- Greet guests warmly and provide attentive, responsive service
- Take and accurately enter food and beverage orders
- Prepare coffee, espresso drinks, teas, and other beverages to standard recipes
- Deliver food and drinks in a timely manner (counter and table service)
- Make menu recommendations and answer questions about food, beverages, and allergens
- Process payments and handle cash/credit transactions
- Maintain clean, organized workstations and service areas
- Restock supplies, displays, and service stations as needed
- Monitor guest satisfaction and respond quickly to needs
- Assist with side work, opening/closing duties, and general café upkeep
- Support teammates to ensure smooth and efficient operations
Qualifications:
- Prior café, barista, or serving experience preferred (but not required)
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic math and comfort with POS systems
- Ability to stand for long periods and lift up to 50 lbs
What We’re Looking For:
- Weekend & Holiday Availability.
- A genuine passion for hospitality and guest experience
- Positive, team-first attitude
- Ability to stay calm and organized during busy shifts
- Willingness to learn, grow, and take on multiple roles
- Attention to detail, cleanliness, and food safety
Salary : $15 - $17