What are the responsibilities and job description for the Program Coordinator position at Twin Ports Children Services?
Job Summary
We are seeking a dependable, organized, and compassionate Program Coordinator/Supervisor to oversee the day-to-day operations of our 245D-licensed residential program.
This position plays an important role in ensuring that the individual we support receives consistent, safe, respectful, and person-centered care. The Program Coordinator/Supervisor will work closely with Direct Support Professionals (DSPs), supervisors, guardians/family members, case managers, healthcare providers, and other members of the individual's support team.
The ideal candidate is someone who is a strong communicator, comfortable taking initiative, and able to lead a team while maintaining a calm and supportive environment. This role requires attention to detail, good judgment, and a commitment to following the individual's care plan and all applicable program requirements.
Responsibilities
- Oversee the daily operations of the 245D-licensed residential program.
- Provide leadership, direction, and support to Direct Support Professionals and other staff.
- Help ensure staff provide consistent, respectful, and person-centered care.
- Coordinate staff schedules, coverage, and daily responsibilities.
- Monitor staff performance and provide coaching, guidance, and feedback as needed.
- Assist with onboarding and training new employees and ensure required training is completed.
- Ensure staff follow the individual's service plan, care plan, behavioral support strategies, routines, and agency policies.
- Maintain accurate and timely documentation, including progress notes, daily documentation, medication records, incident reports, and other required records.
- Review documentation regularly for accuracy, completeness, and consistency.
- Monitor the individual's health, safety, behavioral needs, and overall well-being.
- Communicate concerns or significant changes promptly to the appropriate supervisor, guardian, case manager, or healthcare professional.
- Coordinate appointments, transportation, activities, and other services as needed.
- Communicate and collaborate with guardians/family members, case managers, healthcare providers, and other members of the individual's support team.
- Help maintain compliance with 245D requirements, licensing standards, and agency policies.
- Assist with developing and maintaining a safe, clean, and supportive residential environment.
- Help address staff and program concerns and work toward effective solutions.
- Participate in meetings related to the individual's services and care.
- Support implementation of individual goals and promote independence, dignity, choice, and community involvement.
- Respond appropriately to emergencies and ensure required follow-up documentation is completed.
- Maintain confidentiality and protect the individual's privacy and rights.
- Provide direct support when needed to maintain appropriate staffing and continuity of care.
What You Can Expect
This is a hands-on leadership position where you will have the opportunity to make a direct impact on the quality of services provided. You will help build a strong, dependable care team while ensuring the individual receives consistent support in a safe and comfortable home environment.
The Program Coordinator/Supervisor should be someone who is reliable, approachable, organized, and willing to step in when needed. Strong communication and teamwork are essential to creating consistency for both the individual we support and the staff providing care.
Why Join Us?
- Meaningful work supporting an individual's quality of life and independence.
- Leadership opportunity within a 245D residential program.
- Supportive and collaborative work environment.
- Opportunity to grow professionally within the organization.
- Work directly with a dedicated team of caregivers and support professionals.
- Make a lasting difference through person-centered care and strong team leadership.
If you are a compassionate leader who enjoys working with people, coordinating a team, and making a meaningful difference in the lives of individuals with disabilities, we would love to hear from you.
Pay: $26.00 - $30.00 per hour
Benefits:
- 403(b) matching
- Referral program
Work Location: In person
Salary : $26 - $30