Life Enrichment Coordinator

About Twin Lakes

Twin Lakes Community is a leader in senior services, offering Independent Living, Assisted Living, Memory Care, and Skilled Nursing on one campus. We also provide a primary care clinic, on-site therapy, EMT responders, home care, and adult day services. Serving 850 residents and supported by 450 employees, TLC is recognized among the nation’s most successful nonprofit Continuing Care Retirement Communities (CCRC).

Our team delivers person-centered care in a supportive, engaging environment where connection, dignity, and wellness matter. Every role contributes to vibrant living, engaging experiences for residents across campus. TLC offers continuing education, career growth, and flexible scheduling to support work-life balance. Full time employees are eligible for a comprehensive benefits package. Be a part of something meaningful - join our team.

POSITION SUMMARY

The LEC leads and/or facilitates the resident opportunities to engage in and carry out personal interests and social activities in the neighborhood. This will include researching, creating, implementing and recording diverse opportunities for meaningful pursuits, daily pleasures, recreation, exercise, friendships, social interaction, growth and learning, fun and enjoyment, personal routines and building rituals. The LEC performs all tasks that require an activities professional, and assists staff as needed in providing other activities. The LEC must facilitate the effective completion of required documentation with regards to activities needs.

The LEC works cooperatively and respectfully with residents, coworkers, families, visitors and volunteers to create a positive and pleasant environment in the facility. This may involve direct problem solving, conflict resolution and ensuring that activities are meeting the needs and desires of residents.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Researches, designs, and implements a variety of activities to meet the needs of a diverse population.

2. Conducts and/or coordinates designated activities while evaluating their effectiveness and participation.

3. Offers expertise and guidance as needed and requested, to all staff, assuring access to needed resources (community links, materials and supplies, skills and knowledge) to be successful in providing an optimal quality of life for residents.

4. Assures compliance of department goals by completing appropriate record keeping and charting in the EMR (ALIS) and by maintaining appropriate files that document compliance and record retention. The LEC maintains attendance records of activity programs and participation of individual residents.

5. Develops and/or maintains materials, suggestions and supplies that increase everyone’s abilities to meet the needs of the residents.

6. Reports all unusual conditions, behaviors, and/or resident reactions to the appropriate Licensed or Management personnel in a timely manner.

7. Assures that federal, state and local laws as well as accepted professional standards and principles of state, professional organizations, boards, councils that apply to Activity professionals are respected and observed.

8. Will comply with all federal and state regulatory requirements to maintain licensure or certification as activity or therapeutic recreation professional and other certifications as appropriate.

9. Meets with resident groups to provide feedback on programs and plans to obtain suggestions.

10. Assures that resident rights are honored and monitors staff’s response to resident concerns.

11. As applicable, ensures proper hiring, orientation, training, coaching, counseling and performance appraisals of activities staff in a manner supportive of team and professional standards of practice, and adequate to support quality outcomes and ensure policies/procedures are followed.

12. Ensures proper hiring, orientation, training, coaching, of volunteers and maintains documentation of volunteer hours.

13. Develops and adheres to departmental budget annually. Follows purchasing procedures as determined by the CFO/Business Office.

14. Prepares and distributes calendars, memos, and other supporting material relative to the Activities Department.

15. Solicits the involvement of the community (clubs, groups, organizations, agencies, churches, individuals, etc.) when planning facility activities and events.

16. May represent Twin Lakes by participating in public relations activities with community agencies.

17. Attends in-service education programs to meet facility educational requirements. Completes on-line learning assignments in a timely manner.

18. Assists in the development, selection and quality of the YESS (Youth Engaged in Serving Seniors) and PAL (“Partners Across the Lakes”) programs.

19. Plans and executes community wide events for residents and families.

20. Assists the residents with organizing and maintaining active Resident Council. Provide accommodation, assistance, scheduling, and other means to assure that residents can meet a minimum of once per month. Channel feedback to the appropriate facility personnel to ensure that resident issues are dealt with in a timely and efficient manner. Document minutes of Resident Council meetings as well as follow-up to any concerns expressed at the meeting.

21. Must demonstrate knowledge of and adhere to all Safety procedures and facility Fire, Disaster, and Bomb Threat procedures.

22. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities.

23. Participate in regular personal and professional development.

24. Demonstrate interest and commitment to work with a diverse senior population.

25. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements

26. Maintain and facilitate a caring, compassionate and understanding relationship with residents by answering all questions and concerns.

27. Responsible for protecting any confidential information concerning residents, family, and/or the organization.

28. Possess the ability to make independent decisions when circumstances warrant it using good judgement and ethical conduct.

29. Able to perform job duties and work independently with frequent interruptions.

30. Able to organize, prioritize, and manage time, multiple tasks and projects.

31. Able to meet the physical demands and working environment of the position.

32. Able to follow procedures.

Education and/or Experience

• Degree in a therapeutic recreation specialist, music therapist, art therapist; occupational therapist or occupational therapy assistant
• At least two years of experience in a healthcare activity program setting (social or recreational);
• Two to five years’ experience in a skilled nursing or retirement facility is desirable.
• MS Office (Word, Excel, Outlook, PowerPoint, Publisher)

Certificates/Licenses Required

• Certification as a therapeutic recreation specialist, music therapist, art therapist; or Certified Activity Director by the National Certification Council for Activity Professionals; occupational therapist or occupational therapy assistant; or has completed a training course approved by the State.
• Valid Driver’s License

Twin Lakes Community is an Equal Opportunity Employer committed to administering all employment activities without discrimination and to considering qualified applicants without regard to race, color, religion (including pregnancy and related conditions), sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran or military status, political affiliation, or any other status protected by applicable federal, state, or local law; we provide reasonable accommodations for religious practices and for individuals with disabilities and foster a collaborative, inclusive environment where diverse perspectives are respected and all individuals feel secure, welcome, and heard.