What are the responsibilities and job description for the Full Time Exercise Assistant & Patient Coordinator position at Twin Hills Chiropractic Health Center?
Join a Team That Changes Lives Every Day!
At Twin Hills Chiropractic Health Center, we are passionate about helping people feel better, move better, and live better. Our team is known for delivering exceptional patient experiences and creating a welcoming, uplifting environment where both patients and employees can thrive.
We're looking for an Exercise Assistant & Patient Coordinator who is energetic, organized, compassionate, and ready to jump in wherever needed. This is not a sit-at-a-desk-all-day position. We're seeking a go-getter who enjoys multitasking, thinking on their feet, and making a meaningful impact on the lives of others.
What You'll Love About This Role
✔ Helping patients on their journey to better health
✔ Working alongside an amazing team dedicated to changing lives
✔ Variety in your day with both patient care and administrative responsibilities
✔ A fast-paced environment that keeps you engaged and challenged
What You'll Be Doing
As a key member of our team, you'll help create an outstanding patient experience from the moment someone walks through our doors.
Patient Care & Rehab Support
- Assist patients through their prescribed rehabilitation programs.
- Guide patients through exercises and therapy modalities according to provider treatment plans.
- Monitor treatment times and accurately document activities.
- Ensure patients feel welcomed, supported, and encouraged throughout their visits.
Patient Experience
- Greet every patient with enthusiasm, warmth, and professionalism.
- Create a "WOW" experience that leaves patients feeling valued and cared for.
- Direct patients efficiently throughout the facility.
Administrative Support
- Schedule, reschedule, and confirm appointments.
- Answer incoming phone calls with confidence, professionalism, and positivity.
- Scan, upload, and organize patient information within our software systems.
- Assist with new patient paperwork and financial arrangements.
- Track key performance indicators and reports using Excel.
- Support marketing initiatives and patient outreach efforts.
Team Support
- Float between departments to assist where needed.
- Step in proactively when teammates need help.
- Contribute to a positive, solution-focused workplace culture.
What Makes Someone Successful in This Position?
We're looking for someone who:
- Loves helping people and making a difference.
- Is naturally upbeat, friendly, and outgoing.
- Can confidently juggle multiple responsibilities at once.
- Works with urgency and doesn't wait to be told what to do next.
- Thrives in a busy environment and enjoys staying productive.
- Pays close attention to detail.
- Communicates clearly and professionally.
- Is dependable, coachable, and committed to excellence.
- Takes initiative and looks for ways to improve processes and patient experiences.
Qualifications
- Strong customer service and interpersonal skills.
- Excellent verbal communication abilities.
- Strong organizational and time management skills.
- Ability to prioritize tasks and adapt quickly.
- Comfortable learning software and technology systems.
- Proficiency with Microsoft Office, including Excel.
- Previous healthcare, rehabilitation, fitness, chiropractic, wellness, customer service, or administrative experience is a plus, but we are willing to train the right person.
Who Should Apply?
If you enjoy being productive, helping others, solving problems, staying organized, and being part of a team that truly changes lives, we'd love to meet you!
Pay: $15.00 - $17.50 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $15 - $18