What are the responsibilities and job description for the Building Automation Service Manager position at #twiceasnice Recruiting?
Building Automation Service Manager
Location: Fort Lauderdale, FL - Northeast outside of Coral Ridge
Salary: $100,000 - $150,000 Base up to 25% Annual Bonus Great Benefits!
Benefits: Medical, Dental, Disability, 401k w/ matching, PTO, Holidays, Dog-Friendly Office
Job Type: Full-Time
Typical hours: M-F, 7:00 am – 4:00 pm ET {flexible}
Start Date: ASAP
Travel: Local- less than 20% (no overnights)
Sponsorship is not available
Building Automation Service Manager Description
Our client, a well-established leader in building automation, is seeking a Service Manager to lead its field operations team in South Florida. In this role, you will drive service excellence by overseeing the successful execution of service agreements, maintaining strong client relationships, and supporting the continued development of your team. The organization delivers integrated smart building solutions that connect HVAC controls, security systems, lighting, and energy management into a centralized platform for commercial clients. You will oversee a highly tenured team of 10 field technicians, within a company that boasts an impressive average employee tenure of 12 years — a clear reflection of its commitment to valuing, supporting, and compensating employees well. To be successful in this role, you should be a technically curious leader with hands-on experience in building systems, a knack for coaching and motivating seasoned field technicians, and the ability to translate complex system data into actionable decisions that enhance both client satisfaction and operational efficiency. This is an excellent opportunity to join a stable, growth-oriented organization known for technical expertise, long-term client partnerships, and a strong people-first culture.
Building Automation Service Manager Responsibilities
• Lead and oversee daily operations of a 10-person field service team
• Serve as the primary escalation point for complex technical and customer issues
• Ensure service agreements are executed on time, within scope, and within budget
• Conduct field audits, ride-alongs, and quality assurance checks
• Hire, train, mentor, and evaluate field technicians
• Establish performance goals, conduct annual reviews, and implement development plans
• Collaborate cross-functionally to align service execution with client expectations
• Ensure compliance with safety standards, commissioning practices, and company policies
• Monitor service metrics and prepare account status updates for leadership
• Identify opportunities for operational improvement and account growth
Building Automation Service Manager Qualifications
• 7 years of building systems industry experience required
• 3 years of hands-on field experience with building automation systems (HVAC, fire, security, lighting, etc.) required
• Prior supervisory or team leadership experience required
• Strong knowledge of HVAC systems and BAS platforms required
Salary : $100,000 - $150,000