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Personal Lines Account Manager

TWG Insurance
Winchester, VA Full Time
POSTED ON 12/12/2025 CLOSED ON 12/19/2025

What are the responsibilities and job description for the Personal Lines Account Manager position at TWG Insurance?

What You’ll Love About Working Here


At TWG Insurance, we work together to handle complex insurance risks and meet client needs. Founded in 2002, we foster a collaborative environment that encourages learning and allows us to be trusted advisors. We invest in technology to focus on what matters and we have fun too – thanks to our Fun Committee!


What We Are Seeking


We are seeking a full-time experienced Personal Lines Account Manager. The ideal candidate for this newly created position will be experienced in servicing Personal Insurance for an independent agency, have a current Property & Casualty insurance license, be outgoing, involved in the community, possess a strong attention to detail and have excellent time management skills. A self-motivated professional who will ‘do whatever it takes’ to resolve client issues and can work with all stakeholders promptly and effectively will shine in this department.


Job Responsibilities


  • Manage accounts efficiently ensuring timely renewals and addressing client inquiries promptly.
  • Process endorsement and policy information requests.
  • Conduct annual renewal meetings with clients to identify new coverage needs and ensure clients understand their coverage.
  • Market new business and remarket existing business as needed and in compliance with TWG standards.
  • Cultivate and maintain strong relationships with clients to understand their insurance needs.
  • Update and maintain all client details in Epic (agency management system) to ensure the information is accurate and current.


Minimum Requirements


  • License: Property & Casualty (ANY state)
  • 5 years of Personal Lines insurance experience with an independent insurance agency


Preferred Skills


  • High School Diploma (or Equivalent)
  • Associate Degree
  • Management Rating Systems: Epic, Carrier Rating Systems
  • Computer Skills: MS Outlook, MS Excel, MS Word, MS Teams, GoToMeeting


Benefits


  • Medical
  • Dental
  • Vision
  • Paid Time Off (PTO)
  • Paid Holidays
  • 401(k)
  • Short Term Disability
  • Life Insurance
  • Bonus Eligible
  • Professional Development & Training
  • Great Team Culture

Salary : $60,000 - $80,000

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