What are the responsibilities and job description for the Dietary Aide/Server position at Twenty20 Management, Inc?
Essential functions
- Set up and break down all dining areas including the bistro and private dining area in the appropriate time manner. All set up done 30 minutes before opening time.
- All Silverware, glasses and plates are to be clean, chip free, maintained, and free of spots.
- Be in uniform at all times during your shift.
- Have a working knowledge of all allergies, food ingredients and preparation methods for menu items.
- Always maintain a working presence on the dining room floor. Tend to all Resident’s needs in a timely and professional manner. Be proactive at problem solving.
- Wash and put away all dishes and utensils appropriately and safely
- Ensure dish area is kept clean and trash disposed at the end of every shift
- Adhere to schedule, if changes need to be made inform a manger at least a week in advance, actively seek a replacement for a shift that you will not be able to cover.
- Maintain a clean, organized, and sanitary workstation always.
- Complete any other tasks assigned to you by your manager.
- Prepares alternate meals as required.
- Ensure suitable meals are served to the appropriate Residents
- Ensures all food and chemicals are dated and labeled according to health and safety standards
Customer service
- Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.
- Perform job duties for residents and with team members in a courteous and professional manner.
- Take initiative to ensure resident safety and satisfaction is a priority.
- Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors, and regulators).
Residents’ rights
- Ensure compliance and understanding of all regulations regarding residents’ rights.
Other
- Adheres to prescribed sanitation practices and procedures.
- Performs similar or related duties as required or directed.
- Follow company policies and procedures.
- The job description provides a framework for the job; other duties may be assigned as necessary.
Working conditions (travel, hours, environment)
- Scheduled hours; possible overtime. May work in other positions temporarily when necessary.
- Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
- Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, and other air contaminants.
- May be subject to the handling of and exposure to hazardous chemicals.
Physical/sensory requirement
- Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.
- Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.
Benefits
- Competitive hourly pay
- Paid-Time Off with rollover; Paid Personal Days
- Flexible Schedule; Full-time/Part-time available
- Variety of Supplemental Insurance Available
- Career Growth Opportunities
- Employee Assistance Programs
*Some benefits may only be eligible to full-time team members.
*Starting wages are to start based on experience.