What are the responsibilities and job description for the Enterprise Sales Ops Specialist position at TWE Solutions Inc.?
Enterprise Sales Support Specialist
Remote/Pacific Time Zone required
About the Company
We are a security-first technology reseller (VAR) supporting a small number of enterprise accounts with complex infrastructure and security environments. Our enterprise team manages long-term relationships focused on our customers’ network, firewall, cloud, and security platforms.
This role supports enterprise sales execution, not quota ownership. You will work closely with senior enterprise sales leaders to ensure deals move efficiently, accurately, and professionally from opportunity to close.
Role Overview
The Enterprise Sales Support Specialist is responsible for end-to-end sales support for a small portfolio of enterprise accounts. You will handle a high volume of complex quotes, fixed pricing structures, deal registrations, proposals, reporting, and follow-ups, while operating under the direction and guidance of the enterprise sales team and CEO.
This is a high-impact enablement role designed for someone who thrives on accuracy, process, and communication.
Key Responsibilities
Sales Execution Support
- Create and manage vendor and internal quotes (firewalls, switches, licensing, hardware, and software)
- Register and track deals with vendors and distributors
- Build and maintain proposals, statements of work, and pricing summaries
- Coordinate approvals, pricing exceptions, and vendor programs
Sales Cycle Enablement
- Track action items and ensure next steps are completed
Reporting & Operations
- Manage open orders and tackling ETA’s
- Secondary/backup resource for reporting
- Track renewals, SKUs, and product lifecycles
- Ensure documentation and records are complete and audit-ready
Cross-Team Coordination
- Work closely with:
- Enterprise sales leaders
- Sales operations
- Engineering / pre-sales
- Vendors and distributors
- Act as the central point of coordination for enterprise sales activity
What This Role Is Not
- Not a quota-carrying sales role
- Not an account ownership role
- Not a transactional call-center job
- Not responsible for pricing strategy or deal closing
This role enables sales leaders rather than driving strategy or negotiations.
Required Experience & Skills
Required
- 3 years experience in sales operations or comparable role
- Experience in a VAR or technology reseller environment
- Strong familiarity with:
- Vendor quoting and deal registration
- Hardware and software resale
- CRM systems (HubSpot or similar)
- ERP systems such as Autotask, Connectwise or similar
- Exceptional attention to detail and follow-through
- Excellence in verbal and written communication skills
- Detail-focused auditing experience
- Comfortable with high-touch clients and sales teams
- Experience handling high-volume, high-complexity deal flow
Preferred
- Experience supporting enterprise or mid-market accounts
- Exposure to network and security products (firewalls, switches, licensing)
- Familiarity with vendor portals and distributor workflows
Compensation & Benefits
Compensation
- Base Salary: $65,000 – $85,000 (depending on experience)
- Bonus: $5,000 – $15,000 (performance-based)
- Total Compensation: $70,000 – $100,000
Benefits
- Medical, dental, and vision insurance/401K/PTO
- Remote work environment
- Supportive enterprise sales leadership
Success in This Role Looks Like
- Deals move faster and with fewer errors
- Enterprise sales leaders spend more time selling and less time administrating
- Clean CRM data and reliable reporting
- Accurate quotes, timely proposals, and smooth vendor coordination
- Trusted partnership with the enterprise sales team
Salary : $65,000 - $85,000