What are the responsibilities and job description for the Junior Technician I position at TWC Services, Inc.?
Description
[Company Name] has an opportunity for a qualified Junior Technician I in our [Location] Office.
Job Summary:
Assists with the efficient and effective troubleshooting and repairing of Plumbing equipment to maintain and acquire new clients. This may include exposure to various weather conditions, including extreme temperatures, storms, and other environmental factors.
Responsibilities:
- Trade Skills: Demonstrates a general understanding of the operating standards within their trade/license, while actively learning safe and effective troubleshooting, diagnosis, and repair of equipment/systems in a cost-efficient way. Assists with planned maintenance calls
- Client Service: Provides exceptional service by addressing client needs promptly and professionally, ensuring a positive experience throughout the service process. Communicates clearly with clients to understand their Plumbing issues and provide explanations.
- Recommended Repairs: Learns how to identify and recommend necessary repairs or replacements to minimize emergencies and business disruptions for our clients. Assists with assessing all relevant equipment at the client’s location to suggest solutions in their best interest. Effectively documents all details needed for quoting and completing the work in one visit.
- Reporting: Enters all required information into the system accurately and in real time to ensure thorough and timely service reports with accurate reporting of labor time and parts/materials used.
- Safe Driving: Consistently drives in accordance with applicable laws and company best practices. Ensures defensive driving practices. Sets up van to minimize any distractions.
- Company Assets: Keeps company vehicles, tools, equipment, and inventory organized and in good condition. Keeps van stocked with the appropriate inventory and in a cost-effective manner.
Requirements:
- 0-2 years of field technician experience
- High School Diploma/GED
- Extensive Travel
We Offer:
- Paid holidays
- Health, dental and vision insurance
- Growth potential with a stable company
- Paid vacation
- Health club reimbursement
- Wellness plan with lifestyle spending account
- 401k with company match and profit-sharing
- Continuing education and advancement opportunities
- Tuition reimbursement
- Term, AD&D and Dependent Life insurances
- Prepaid Legal
[Company] is an EOE, including disability/vets.
[Company] participates in E-Verify.
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