Generator Service Technician

Position Overview

The Generator Technician will install, repair and perform routine and preventative maintenance on generators and back-up power systems.

Reporting Relationship: The Generator Technician reports to the Service Manager

Responsibilities/Accountabilities

• Able to perform generator repairs of industrial generators as well as preventative maintenance
• Able to perform generator troubleshooting and diagnostics
• Maintains knowledge of updated changes in various models of equipment
• Evaluates and recommends any required repairs
• Excellent customer skills
• Proactively stays up to date on safety training, compliance, and knowledge of HAZ MAT and DOT requirements
• Continually trains and develops to advance to next levels of Generator Technician
• Perform other duties as assigned
  
  

Skills/Knowledge

• Possess a working knowledge of the Generator Technician position and how it relates to the overall business and its' objectives
• Must conform to company policies and procedures and meet company goals and objectives as well as protect the company assets and interests
• Must have and be able to maintain a current driver's license and acceptable driving record per HM Cragg insurance carrier standard
• Must be able to pass and maintain drug and alcohol testing requirements
• Must be computer literate, a Windows based environment preferred (MS Word, Excel, Power Point, Access, Outlook)
• Must be dependable and able to work independently
• Must be able to lift 100-150 pounds several times a day
• Must be able to bend and twist several times a day
• Must be able to work arms extended above head for extended amounts of time
• Must be able to work flexible hours, days, travel and stay overnight
• Ability to maintain a professional appearance, promote and maintain a clean, neat, and safe work environment
• Possess troubleshooting skills and be able to effectively operate basic shop equipment
  
  

Personal Attributes

• Demonstrates honesty and integrity in work and relationships
• Demonstrates servant-based principles with internal and external customers
• Demonstrates innovation/creativity in work
• Possesses strong work ethic and takes ownership of both company and client goals/objectives
• Focused on understanding, meeting, and exceeding customer expectations
• Focused on collaboration and teamwork for the mutual success of the company and its employees
• Demonstrates a willingness to sacrifice personal time for the company as conditions warrant
  
  

Travel Expectations

Up to 50% based on HM Cragg/TWE projects and time of year.

Qualifications

• High school diploma or equivalent
• Industry experience preferred - Generators, Power Equipment, and Transfer Switches
• Experience installing/repairing generators preferred
• Efficient in Microsoft Suite products including Excel, Word, Outlook and Power Point