Department Manager, Production

Summary

The Department Manager will manage, coordinate, and lead the business activities of one or more designated business departments and is directly responsible for Safety, People Management, Manpower, Quality, Customer Satisfaction, and Industrial Hygiene for assigned areas. The expected span of control for the Department Manager will range from 15:1 to 30:1 per shift.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Track, report, and control each designated department's Days Away, Restricted, or Transferred rate (DART).
• Monitor and report Key Performance Indicators (KPIs) daily.
• Conduct safety investigations and meetings as necessary.
• Comply with and enforce all standard safety practices.
• Maintain an organized and clean work environment in compliance with 6s workplace standards.
• Ensure each designated department meets and exceeds customer expectations regarding cleanliness, organization, and safety standards.
• Address customer complaints and concerns; resolve problems.
• Address and control reported scrap costs that originate within the designated department.
• Hire, discipline, and terminate hourly employees, working in conjunction with Human Resources and Plant Leadership.
• Maintain, complete, and submit accurate timekeeping records for employees within the span of control.
• Consistently enforce company policies to the managed workforce.
• Execute coaching and feedback to maximize employee performance.
• Communicate, lead, and direct the hourly workforce to accomplish production requirements.
• Establish and adjust work procedures to meet production requirements.
• Track, report, and control person-hours for each designated department.
• Track and control the distribution of overtime for designated departments.
• Establish and maintain positive employee relations and employee involvement.
• Maintain high morale and quality focus among the team.
• Safely and efficiently operate material handling equipment (forklift) as needed.
• Participate in all TVS SCS quality and excellence initiatives.

Competencies

• Leadership and development skills
• Written communication proficiency
• Oral communication proficiency: Large and small group communication
• Organized / Ability to multi-task
• Flexibility / Adapt to continuous change
• Attention to detail
• Ability to capture and report data / Recognize trends
• Adaptive problem solving

Physical Demands

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.

While performing this job, the employee must regularly communicate verbally and listen regularly. They will often need to stand, walk, and use their hands for tasks, which may include gripping, handling, or feeling objects, as well as reaching with their hands and arms. Occasionally, the associate may need to lift items weighing up to 51 pounds, while any weight greater than 51 pounds will require assistance. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

This job is performed in a complex manufacturing environment with multiple workstations, heavy machinery and frequent forklift traffic. The facility is subject to seasonal temperature changes. Employees must wear appropriate personal protective equipment (PPE), including steel-toed shoes and any additional equipment as specified by company safety guidelines. The work will be divided between office and manufacturing settings.

Position Type/Expected Hours of Work

Full-Time, Exempt. Schedule flexibility for extended or unplanned work hours is required.

Travel

Occasional travel between locations may be required.

Education and Experience

• High school diploma or equivalent. Bachelor’s degree, preferred.
• 5 years of relevant experience, manufacturing and/or production experience.
• Demonstrated leadership or supervisory experience required in a manufacturing, warehouse, or logistics environment, supervising and leading groups of 10 employees.
• Forklift certification or ability to become certified.
• Computer skills and operational knowledge of Microsoft Office (Word, PowerPoint, Excel, and Outlook).
• Knowledge of OSHA standards and proven safety record.
• Knowledge of ISO quality systems.
• Working knowledge of WMS (Warehouse Management Systems), Enterprise Resource Planning (ERP), and electronic timekeeping systems (Kronos, ADP, Gusto, Paypro, etc.)
• Ability to use mathematical equations to compute productivity reports.
Hands-on experience in a manufacturing environment involving tire and wheel operations is strongly preferred.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

TVS SCS NA is committed to cultivating a diverse and inclusive culture as an EEO employer. The TVS SCS NA team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law within any employment practices. We are pleased to provide reasonable accommodations to applicants; please contact [Hope Molyneaux, JMolyneaux@tvsscs.com] to request a reasonable accommodation. The employee selected for this role must be able to perform the position's essential functions satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

TVS SCS NA complies with the CPRA: CALIFORNIA PRIVACY NOTICE

https://www.tvsscs.com/wp-content/uploads/securepdfs/2023/02/CALIFORNIA-PRIVACY-NOTICE-1_18_23.pdf