What are the responsibilities and job description for the Team Manager Quality position at TVH?
Full-Time | Quality Assurance | Olathe, KS
Summary
We are seeking a dynamic, results-driven Quality Team Manager to lead our Quality Assurance technical team (approximately 15 employees) and drive operational excellence. You will foster an inclusive, high-performance culture, optimize quality processes, and align operational standards with modern quality frameworks.
Your Role And Responsibilities
You’ll be part of a people-centric culture where your well-being truly matters. Our comprehensive benefits package includes medical, dental, and vision coverage, along with unique perks like an onsite health clinic and an exceptional dollar-for-dollar 401(k) match up to 6%.
At our headquarters, you’ll enjoy an onsite preschool, a full-service restaurant, and access to an onsite gym to help you stay active and energized. We also foster connection through regular team events and a collaborative, welcoming environment.
We Also Offer
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness, and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About Tvh
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.
Summary
We are seeking a dynamic, results-driven Quality Team Manager to lead our Quality Assurance technical team (approximately 15 employees) and drive operational excellence. You will foster an inclusive, high-performance culture, optimize quality processes, and align operational standards with modern quality frameworks.
Your Role And Responsibilities
- People Leadership and Talent Development: Lead, mentor, and empower team members so they can be utilized to their full potential. Conduct regular performance evaluations.
- Change Leadership and Continuous Improvement: Serve as a change agent by identifying opportunities to streamline workflows, eliminate bottlenecks, and adopt modern quality standard operating procedures.
- Quality Management Systems (QMS): Maintain, enforce, and optimize process controls aligned with ISO 9001 (or equivalent QMS frameworks) to ensure product compliance, consistency, and continuous improvement.
- Operational Execution: Oversee the daily organization of First Article Inspections, Incoming Receiving Inspections, Non-Conforming Product (NCP) tracking, and Customer Quality Complaints. Conduct regular team briefings.
- Cross-Functional Collaboration: Partner closely with P&P, Logistics, and Sales to quickly resolve technical issues, handle vendor and customer quality escalations, and maintain supply chain integrity.
- Performance and Data Analytics: Track KPIs, evaluate departmental productivity, and deliver actionable quality metrics to senior leadership to drive performance targets.
- Leadership and Coaching: Strong track record as an empathetic leader and genuine people manager with effective coaching, team-building, and conflict-resolution capabilities.
- Growth Mindset and Ownership: High adaptability and flexibility with a strong sense of responsibility, initiative, and a drive to learn and scale within the role.
- Process and QMS Expertise: Demonstrated experience working within or managing processes under ISO 9001 or similar quality management systems.
- Problem-Solving and Data Analysis: Strong analytical mindset with proven experience in root cause analysis and the ability to process quality metrics to drive continuous improvement.
- Communication and Collaboration: Excellent interpersonal and communication skills; a reliable, discreet team player who collaborates constructively across departments.
- Technical Background: Solid understanding of quality inspection protocols, precision measurement tools, and technical documentation (e.g., print evaluation, tolerances).
- Planning and Organization: Excellent organizational, time management, and planning skills, with stress resilience in a dynamic environment.
- Product Knowledge (Plus): Familiarity with industrial equipment, off-road machinery, and/or replacement parts is advantageous but not required.
You’ll be part of a people-centric culture where your well-being truly matters. Our comprehensive benefits package includes medical, dental, and vision coverage, along with unique perks like an onsite health clinic and an exceptional dollar-for-dollar 401(k) match up to 6%.
At our headquarters, you’ll enjoy an onsite preschool, a full-service restaurant, and access to an onsite gym to help you stay active and energized. We also foster connection through regular team events and a collaborative, welcoming environment.
We Also Offer
- Opportunities for professional development, including access to LinkedIn Learning and a variety of in-house and external training programs
- The chance to grow both personally and professionally in a dynamic, scale-up environment, backed by the strength and stability of a global company, TVH
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness, and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About Tvh
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.