What are the responsibilities and job description for the Server, The Orion Amphitheater position at tvg?
POSITION SUMMARY
The Server at The Orion Amphitheater provides attentive, high-quality beverage service directly to guests in their seats during concerts and events. This role ensures a seamless and enjoyable experience by taking orders accurately, delivering items promptly, and maintaining exceptional guest service standards. Servers are expected to be knowledgeable about menu offerings, follow all responsible alcohol service guidelines, and handle transactions efficiently.
KEY RESPONSIBILITIES
- Provide prompt, friendly, and professional service to guests throughout events
- Accurately take and deliver beverage orders to guests in their seats
- Ensure all orders are prepared and delivered according to venue standards for quality and presentation
- Maintain knowledge of all menu items, specials, and venue policies
- Adhere to all alcohol service, food safety, and sanitation guidelines
- Manage transactions accurately and handle payments responsibly
- Anticipate guest needs and respond quickly to requests or concerns
- Support team members and maintain clear communication with bartenders
- Uphold The Orion’s guest service philosophy by ensuring every guest enjoys a seamless, memorable experience
- Perform additional support tasks as requested by supervisors or management
PROFESSIONAL QUALIFICATIONS & PREREQUISITES
- Ability to read and communicate clearly and effectively
- Two years of hospitality experience preferred but not required
- Ability to lift up to 20 pounds repeatedly throughout a shift
- Must be able to climb stairs while holding a tray
- Must be able to stand for long periods of time
- Must demonstrate enthusiasm and commitment to guest satisfaction
- Must be efficient and accurate with point of sale systems
- Must maintain a professional approach to their job and guest service at all times
ABOUT THE ORION
The Orion Amphitheater | Huntsville, Alabama
Opened in 2022, The Orion Amphitheater is an 8,000-capacity destination venue redefining what it means to be a music venue in the South. Located in the heart of Huntsville, Alabama, we’re more than a stage – we’re a cultural anchor, a community gathering place, and a catalyst for connection.
At The Orion, music is just the beginning. From sold-out concerts and citywide festivals to art showcases, wellness workshops, and youth gardening programs, our year-round programming reflects and serves North Alabama’s diverse and growing community. We’re proud to be a KultureCity-certified sensory-inclusive venue and a space that puts accessibility, sustainability, and hospitality at the forefront.
Since opening, The Orion has been named one of Billboard’s Top 30 Music Venues and nominated multiple times for Amphitheater of the Year by IEBA and Pollstar. Every detail, both front and back-of-house, is designed with intention. Recognized for our leadership in sustainability, hospitality & civic innovation by leading national trade publications like Pollstar, VenuesNow and Fast Company, our award-winning programs aren’t just checkboxes. They’re at the heart of how we welcome artists, care for fans, and support our community.
Whether you’re a longtime local or new to Rocket City, if you’re passionate about music, community, and creating experiences that resonate long after the encore fades, we’d love to meet you. Learn more at theorionhuntsville.com.
EQUAL EMPLOYMENT OPPORTUNITY
We are an equal opportunity employer; we celebrate diversity and are committed to creating an inclusive environment for all employees.