Junior Account Manager

At TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD.

This full-time position offers an anticipated annual base pay range of $75,000-$85,000. Actual base pay will be determined based on relevant experience, training, qualifications, and internal equity. The compensation package may include an annual bonus target (subject to eligibility and requirements). We offer a comprehensive benefits package, including a 401(k) plan with employer match, 12 weeks of paid parental leave, health plans (medical, dental, vision), life and disability insurance, and generous paid time off.

• Manage and generate quotations for allocated accounts.
• Respond efficiently to incoming telephone, email, and website inquiries.
• Identify and provide solution-based packages from TUV SUD's service portfolio.
• Generate quotations and proposals quickly using the CRM tool.
• Follow up on quotations to convert them to orders, recording all activities in the CRM.
• Compile and validate prospect lists, maintaining accurate CRM records.
• Conduct site visits to meet with engineers developing products requiring evaluations and testing.
• Add value by listening to customer requirements and understanding their compliance needs.
• Enter key information into the business project management tool once quotations become projects.

• Recent and in-depth experience in account management or delivering EMC, RF/Wireless, or Product Safety Test Services in a TIC environment.
• Working knowledge of medical device regulatory submission requirements.
• Experience working with international customers.
• Strong understanding of the medical device regulatory process (FDA, EU MDR, and other bodies).
• Knowledge of medical device project management, clinical trials, and design/development processes.
• Laboratory-based product testing knowledge within the TIC industry or experience with product qualification (e.g., IEC 60601, ISO 14708, FCC/EU RED Wireless Standards).
• Exceptional organizational skills with the ability to multitask and prioritize.
• Consistent ability to deliver, plan for contingencies, and seek improvement opportunities.
• Strong understanding of customer needs and perspectives.
• Practical financial and business fundamentals, including key profit drivers.
• Proven ability to balance technical judgment and business awareness.
• Competent with Microsoft Office and business tools.
• A collaborative team player with a proactive, positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Self-driven and results-oriented.

You don't meet every single requirement? No problem - we encourage you to apply if this role excites you. We value motivation and potential as much as experience.

• Competitive base salary and annual bonus opportunity.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with employer match.
• 12 weeks of paid parental leave.
• Generous paid time off and flexible work arrangements.
• Life and disability insurance.
• Opportunities for professional growth and development.
• Inclusive and supportive team culture.

• Employment type: Full-time, permanent.
• Work model: Hybrid (office and remote).
• Travel may be required for client site visits.
• All qualified applicants will receive consideration for employment without regard to background, experiences, or perspectives.
• Work permit or visa requirements may apply.

• We are an equal opportunity employer and value diversity at all levels of the organization.
• Data privacy and equal opportunity statements included as required by law.
• Salary range is stated in compliance with local regulations.

Equal Opportunity Employer - Disability and Veteran

TUV SUD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.