What are the responsibilities and job description for the Account Coordinator position at Tuuti Agency?
The Account Coordinator will report to the Director of Operations and work closely with our Account Supervisor to serve as the day-to-day point of contact for clients, ensuring seamless project execution and exceptional client experiences. This role blends organizational excellence with relationship building, managing timelines, coordinating deliverables, and keeping projects moving smoothly across Tuuti's diverse client portfolio.
About TuutiTuuti is a Boise-based, award-winning, female-owned marketing agency. Some of the services we provide include content creation, design, event planning, influencer management, public relations, social media, and traditional media buying.
At Tuuti, everything we do is guided by our 5 Cs: Community, Connections, Creativity, Culture, and Client Care. They shape how we show up for our clients, collaborate as a team, and contribute to the world around us. We believe in staying curious, lifting each other up, and finding joy in the creative process.
What You'll Do- Serve as the primary day-to-day contact for assigned clients, building strong relationships and ensuring client satisfaction
- Partner with the Director of Operations and Account Supervisor to kick off new projects and establish clear project parameters
- Lead project management efforts from kickoff through completion, ensuring all deliverables are on time, on budget, and in scope
- Create and assign tasks for internal team members, maintaining clear accountability and deadlines
- Manage project timelines, deliverables, and budgets across multiple accounts simultaneously
- Coordinate internal resources and creative teams to execute campaigns on time and on strategy
- Prepare meeting agendas, take detailed notes, and distribute action items to keep projects on track
- Proactively identify and resolve bottlenecks to keep projects moving forward
- Monitor project status and communicate updates, potential roadblocks, and solutions to clients and internal teams
- Track project hours and maintain organized documentation for all client work
- Assist in developing project scopes, timelines, and status reports
- Support new business pitches and client onboarding processes
- Bachelor's degree in Marketing, Communications, Business, or a related field preferred but not required
- 2 years of account coordination or project management experience (agency experience appreciated)
- Exceptional organizational and time management skills with ability to juggle multiple priorities
- Strong written and verbal communication skills
- A proactive, solution-oriented mindset with keen attention to detail
- Natural relationship builder with excellent interpersonal and client service skills
- Experience with project management tools like Asana, Bonsai, or similar platforms
- Upbeat, positive attitude and collaborative team spirit
- Ability to stay calm under pressure and adapt to changing priorities
- Proven ability to manage projects from start to finish while keeping teams accountable
- Proficiency in Google Workspace
Don't have all of these skills? That's okay! If you have some of them, we encourage you to apply anyway—we want to meet you.
Why Work with Us- 15 PTO days per year; 5 paid sick days per year
- Medical insurance, life insurance, dental insurance, etc.
- 401K plan
- Downtown parking included
- Quarterly team buildings and leadership training
- In office snacks and drinks
- Dynamic office vibes
This is an in-office position at our downtown Boise office