What are the responsibilities and job description for the Customer Service Representative position at Tuttle Publishing?
Job Overview
Tuttle Publishing is the leading publisher of books about Asia. Founded in 1948, Tuttle has offices in North Clarendon, Vermont; Tokyo, Japan; and Singapore. We are seeking a friendly, organized, and detail-oriented Customer Service Representative to join our team at our North Clarendon, Vermont office.
This is a full-time, in-office position, Monday through Friday, with an 8-hour workday.
Responsibilities:
● Perform general office and administrative duties
● Monitor and respond to customer service emails, phone calls, and inquiries
● Process customer orders accurately and efficiently
● Receive, pick, pack and ship books and sales materials
● Assist with special projects for other departments as needed
Skills & Experience:
● Proficiency with Microsoft Excel and Word
● Strong data entry and computer skills
● Excellent attention to detail, organizational, and time management skills
● Ability to occasionally lift boxes weighing up to 40 pounds
Benefits:
401(k), Dental insurance, Health insurance, Life insurance, Vision insurance, Paid time off, Incentive Plan, Employee Discount
How to Apply
Please send your cover letter and resume to hr@tuttlepublishing.com.
Tuttle Publishing is an equal opportunity employer and welcomes applications from qualified candidates of all backgrounds.
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $22