What are the responsibilities and job description for the Front Desk Manager/Coordinator of Tours position at tuskegee?
The Front Desk Manager/Coordinator of Tours is responsible for overseeing daily front desk operations and coordinating campus tours for prospective students, families, alumni, and other university guests. This position serves as a primary point of contact, providing professional customer service, responding to inquiries, managing appointments, and ensuring visitors receive a welcoming and informative experience. Responsibilities include scheduling and conducting campus tours, coordinating tour guides, maintaining visitor records, communicating with university departments, and assisting with recruitment and admissions activities. The position also ensures the front desk operates efficiently, maintains accurate records, and represents the university in a professional and positive manner.