What are the responsibilities and job description for the Workforce Development Manager position at Tusco Inc?
When you join Tusco, you not only become a member of one of the most respected perimeter security solutions teams, but you also become a member of the Tusco family. If you are motivated to achieve success with a rapidly growing security solutions leader Tusco is interested in you!
Tusco has become an award-winning organization through PERFORMANCE excellence, shared EXPERIENCE, a positive ATTITUDE and trusting RELATIONSHIPS which define our Core Values. If you feel you align with these attributes let’s talk!
We are currently seeking: Workforce Development Manager
The Workforce Development Manager builds and manages Tusco’s corporate framework for professional education, skills development, and trade-based training. This role supports a strong talent pipeline by driving continuous learning across all levels of the organization. The position enables subject-matter experts and partners with leaders to ensure high-quality programs are facilitated. Success in this role is measured by consistent teaching, learning, and alignment with Tusco’s operational excellence standards.
Responsibilities
Supervisory Responsibilities:
- May oversee schedules, assignments, and responsibilities of clerical training staff.
- Conducts performance evaluations that are timely and constructive.
Duties/Responsibilities:
- Build and manage a comprehensive corporate workforce development structure tailored to a specialty construction and perimeter-security environment.
- Establish “Tusco University” as a central hub for training programs, digital learning content, and skill-tracking tools.
- Develop role-specific training pathways and checklists (e.g., new hire onboarding, project superintendent leadership development, field trade skills progression, soft skills for managers).
- Leverage AI and digital tools to accelerate creation of scalable training content, quizzes, modules, and documentation.
- Create a strong learning culture by building systems that encourage every employee to both learn and teach.
- Partner closely with department directors, managers, and subject-matter experts (SMEs) to design and refine training materials.
- Facilitate, coordinate, and manage recurring “Lunch and Learn” programs.
- Ensure that video content is regularly added to “Tusco University,” including:
- SME-recorded Teams calls
- Field demonstrations
- Best-practice walkthroughs
- Vendor-provided modules
- Create processes to incentivize employees to submit pre-approved training videos or documents.
- Build a consistent structure for field-based teaching of skilled trades, including:
- On-the-job training led by supervisors and senior craft personnel
- Vendor training, manufacturer certifications, and industry modules
- Standardized task-based skill checklists
- Define expected progression timelines for new hires and apprentices.
- Support superintendents with leadership and site-management training to elevate project execution, communication, documentation, and safety culture.
- Implement a training tracking system to measure:
- Completion of required learning modules
- Progress toward skill competency
- Participation in teaching and knowledge-sharing activities
- Hold department leaders accountable for ensuring their personnel participate, stay on schedule, and continue progressing.
- Provide dashboards, reports, and KPIs to Operations leadership and executive management.
- Ensure that both learning and teaching contributions are tracked, recognized, and used in performance reviews or career development conversations.
- Regularly evaluate training effectiveness through feedback, performance results, and field observations.
- Benchmark Tusco’s training structure against construction industry leaders and incorporate best practices.
- Recommend improvements in training content delivery, technology platforms, and skill validation processes.
- Track ROI and identify training gaps that impact quality, productivity, or client satisfaction.
- Collaborate with EHS Director for safety-related training as the EHS Director will be responsible for most safety specific training needs.
- Other related duties as assigned.
Qualifications
Required Skills/Abilities:
- Ability to design structured training pathways and administrative systems.
- Strong communication, interpersonal and facilitation skills.
- High comfort level coordinating with subject matter experts across multiple departments.
- Ability to lead through influence, not authority—driving accountability without direct ownership of the trainees.
- Organized, process-driven, and capable of building scalable programs.
- Ability to translate field knowledge into structured training tools and systems.
Education and Experience:
- Minimum 5 years’ experience in construction management, estimating, project engineering, or field operations, required.
- Strong understanding of field activities, installation methods, site logistics, safety practices, and project execution.
- Experience with training development, workforce development, or operational systems.
- Familiarity with digital training platforms, LMS systems, or AI-assisted content creation is a plus.
Physical Requirements:
- Sitting, standing, lifting up to 80 lbs. etc.
What we offer
Tusco employees have access to medical, dental, vision, life insurance, 401(k), career development classes, paid time off and many more benefits.
About Tusco, Inc.
Established in 1974, Tusco, Inc. has become one of the nation’s leading and most respected perimeter security solutions contractors, providing sales and installation of crash rated fencing and gates, wedge barriers, bollards, drop arms, structured cabling, video surveillance, and access control systems. Tusco also provides services in systems integration and perimeter security site assessments and consulting.
Our performance history includes job locations that span from West coast to East coast as well as select international sites where we have provided state of the art perimeter security solutions to clients such as government agencies, including the FBI, DEA, and EPA, military bases, data centers, state capitol and federal buildings, universities, industrial facilities, spectator sports venues, office complexes, multifamily unit developments, churches, schools, and many others.