Dental Receptionist

About us

About us

Tuscarawas Oral Surgery and Implant Center is located in New Philadelphia, OH. Our office is looking to hire a skilled full-time dental receptionist and dental administrator. Expected work hours: 32-38 hours per week.

We are autonomous, innovative, and supportive. We make this practice a place of comfort, care, compassion, and joy for our patients and each other. Dental and medical assisting experience are welcome for this position and will come with an increase in hourly pay. We are willing to educate and train an exceptional candidate who may not have the relevant experience.

In this role, you are the first person a patient speaks with, and you are essential to establishing the patient’s relationship with the office. Having great customer service skills, interpersonal skills, being organized, detail oriented and having a professional demeanor is essential. This individual is also responsible for managing communications and relationships to represent the practice and its services effectively and positively to patients, referral partners, and the community. Competence, honesty, accountability, and emotional intelligence are essential for this role.

If you believe that you have the qualifications needed to excel in this role, we would love to hear from you. You can send us your resume to start the application process.

Responsibilities: Front Office Dental Receptionist

• Welcome patients and visitors to the practice with a kind greeting.
• Check-in patients according to office protocol, verifying and updating patient information correctly.
• Entering patient information into our data system, answering patients’ questions, and arranging referrals with other dental specialists as needed.
• Assisting patients to fill out information forms and updating patient records.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
• Ensure all telephone communication is courteous, professional, and reflective of the practice image.
• Organize and maintain patient waiting areas as well as front-desk areas.
• Superior customer service skills.
• Excellent interpersonal skills.
• Positive attitude and professional appearance.
• Excellent phone etiquette and in-person communication skills.
• Organized, detail oriented, motivated, committed, self-directed, time management and multitasking abilities.
• Assist patients in understanding office policies.
• An understanding of dental office procedures and workflow.
• Computer literacy in basic applications like email and Microsoft Office.
• Proficiency or ability to learn dental practice management software.
• Working knowledge of dental terminology.
• Ensure patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients.
• Seeking way and communicate with existing referring practitioners and building relationships.
• Follow up consultations and schedule patients to begin treatment.
• Verifying methods of payment and collecting payments as needed.
• Deliver gifts to our referring doctors- Ability to build rapport with our referring dental specialist.
• Outgoing, fun personality – Ability to remember returning patients and build rapport with them.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Be able to communicate effectively and work well with the team in the office.
• Understand that great teamwork, communication, and supporting one another are essential to the success of the practice and the care we provide to our patients.
• Maintain regular attendance and adhere to assigned work schedule and office policies.
• Always maintain the highest level of confidentiality to HIPAA standards.
• Adhere to strict safety guidelines and procedures to OSHA and office standards.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

Salary : $21 - $25