What are the responsibilities and job description for the Patient Care Coordinator position at Turpin Orthodontics - Ruston?
Overview
Turpin Orthodontics is looking for a Patient Care Coordinator to join our established Ruston/West Monroe/Monroe team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!
Schedule:
- Full-time
- Monday - Thursday from 7:45 AM - 5:15 PM
- Fridays from 7:45 AM - 12:00 PM
Benefits:
- Competitive compensation package
- Medical, dental, vision, and life insurance
- PTO and paid holidays
- 401(k) options
- Monday through Friday work schedule
Qualifications:
- 6 months of administrative experience in a dental or medical setting is highly preferred
- Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis
- Must have rockstar customer service skills
- A warm and friendly personality to all patients and staff is required. We strive to “wow” our patients with our service and care
Job Duties:
Duties include, but are not limited to the following:
- Greet patients when they arrive at the office
- Schedule appointments for patients
- Maintain patient accounts and records
- Prepare and send patient bills
- Submit patient claims to insurance companies
- Assist patients in filling out required intake and medical forms
- Confirm appointments with patients via phone or email
- Manage and organize communication and reports with referring offices
- Manage payment plans
- Keep track of office supplies and place orders for more supplies when necessary
- Perform basic accounting tasks such as taking patient payments and preparing billing statements
- Verify and update patient insurance information
- Sort and organize incoming and outgoing mail
- Ensure reception area is maintained and professional in appearance
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