What are the responsibilities and job description for the Program Assistant position at Turning Point, Inc.?
Be part of something meaningful. Help others heal and grow.
Turning Point, Inc. is looking for a dependable, compassionate, and organized Program Assistant to join our treatment team. In this critical role, you'll help ensure the smooth daily operation of our treatment center while offering meaningful support to clients on their recovery journey.
What You’ll Do:
As a Program Assistant, you’ll be the supportive backbone of our client services. Your role will include:
- Assisting clients with daily routines, schedules, and adherence to program expectations
- Supporting the Program Coordinator in managing client appointments, services, and activities
- Keeping accurate shift notes, reports, and client records in line with confidentiality standards
- Responding to behavioral emergencies with professionalism and calm, using de-escalation techniques
- Managing phones, emails, supplies, and other daily administrative tasks
- Collaborating with counselors, medical staff, and the broader treatment team to support client care
- Participating in staff meetings and contributing to a positive, recovery-focused environment
Why Turning Point?
- Mission-Driven Work: Be part of a culturally specific organization that centers the voices and needs of African American clients
- Professional Growth: Gain supervision hours and mentoring toward your LADC licensure
- Collaborative Team: Work alongside experienced clinicians and community advocates
- Inclusive Culture: We value diversity, lived experience, and innovation in care delivery
What We’re Looking For:
We’re seeking someone who’s organized, empathetic, and ready to make a difference. The ideal candidate will bring:
- High school diploma or equivalent; additional education in human services or recovery support is a plus
- Understanding of addiction treatment and mental health support
- Strong communication skills and the ability to build rapport with people from diverse backgrounds
- Confidence in responding to crises and managing high-stress situations calmly
- Basic computer skills and the ability to maintain accurate records and documentation
- Commitment to ethical standards, client confidentiality, and program integrity
- Willingness to work flexible hours, including evenings, weekends, or holidays
Benefits We Offer That Support You—At Work and Beyond
At Turning Point, Inc., we believe that taking care of our team is just as important as taking care of our clients. That’s why we offer a comprehensive and competitive benefits package designed to support your health, financial well-being, and work-life balance.
Here’s what you can expect as part of our team:
Health & Wellness
- Medical, Dental, and Vision Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Accident Insurance
Financial Security
- 401(k) Retirement Plan with Employer Contribution
- Competitive Pay and Growth Opportunities
Work-Life Balance
- Generous Paid Time Off (PTO)
- Paid Holidays
Peace of Mind
- Supportive, mission-driven work environment
- Additional voluntary benefits to meet your needs
We’re committed to supporting your personal and professional well-being—because when our team thrives, so do the people we serve.