Customer Service Correspondence Representative

Turning Point for God is the broadcast ministry of Dr. David Jeremiah and exists to deliver the unchanging Word of God to an ever-changing world. Using Dr. Jeremiah’s teaching, we capture, curate, and communicate Bible Strong content through the power of media to share the Gospel with theological and creative excellence. Dr. Jeremiah is committed to teaching the entirety of God’s Word to the world, and his teaching is delivered in multiple languages to approximately 3 billion people across the globe through Turning Point’s various media channels.

To accomplish this mission, more than two hundred staff across various disciplines are committed to sharing the Gospel and Bible Strong teaching through Turning Point. At Turning Point, you will be empowered and equipped to use your unique skills and abilities to glorify God and make an eternal impact while being part of a professional Christian community and relational work environment.

Position Summary:

This position will be primarily responsible for assisting the Customer Service department in processing mail and completing daily deposits. They may also assist in filing, data merging, verifying addresses of incoming/outgoing mail and additional projects as they arise. The Customer Service Correspondence Representative will report to the Correspondence Supervisor.

Responsibilities:

• Reading and processing mail requests
• Completing Daily Bank Deposits
• Handling checks and cash daily
• Opening mail
• Filing, merging data, and verifying addresses
• Accurately communicating information
• Keying data into our Windows-based database
  
  

Core Competencies:

• Spiritual Leadership: Demonstrates a Christ-centered approach to work and relationships.
• Teamwork: Builds positive and supportive relationships within the ministry, including employees, partners, and the community.
• Integrity: Maintains a high standard of ethical and moral conduct.
  
  

Qualifications and Experience:

• Excellent communication skills
• Attention to detail and multi-tasking
• Reading and comprehension skills
• Ability to type 50 words per minute with 98% accuracy
• Familiar with Windows Office Suite
• Familiar with 10-key
• Team player
• Strong work ethics
• Quick learner
  
  

Working for Turning Point – What to Expect:

Turning Point for God is committed to creating a dynamic culture that reflects our traditional Christian values and supports our employees’ God-given and unique abilities and skills. Our organization hires employees who share our Christian values and hold to beliefs that are not in conflict with Turning Point’s Employee Statement of Faith.

Other:

• Position is non-exempt, full-time at Turning Point International Headquarters in Santee, CA
• The expected wage for this position is $19.00 an hour. The actual compensation offered will depend on a variety of factors, including qualifications, experience, skills, and location. In addition to base salary, we offer a comprehensive benefits package.
• Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world
  
  

Benefits:

• Generous medical, dental and vision insurance, with voluntary supplemental plans
• Health Savings Account (HSA) option
• Company-sponsored long-term disability insurance and short-term (outside of CA)
• Company-sponsored life Insurance
• 403(b) retirement savings plan with employer contribution
• Eleven paid holidays
• Accrued vacation and sick time
• Yearly paid time off
  
  

This description reflects management’s definition of essential functions for this position, although this list is not all-inclusive to what tasks may be assigned. Turning Point for God reserves the right to modify our job descriptions at any time.

As part of our hiring process, candidates must demonstrate alignment with and support for our Statement of Faith. Agreement with this statement is a requirement for employment with Turning Point for God.

Statement of Faith