MAP Compliance and Clinical Consultant

Company Description Turning Point, Inc. is a non-profit organization dedicated to providing exceptional residential services to approximately 150 individuals with intellectual and developmental disabilities across 34 homes in the Merrimack Valley and North Shore of Massachusetts. The organization focuses on teaching, empowering, and encouraging individuals to build self-confidence and actively contribute to their communities. Turning Point, Inc. is committed to creating a safe, healthy, and supportive environment that promotes personal growth and independence. Team members are part of a mission-driven organization that values respect, dignity, and inclusion for all individuals served.

Role Description This position is accountable for the administration and compliance for all medication administration policies and procedures required by the Department of Developmental Services (DDS). The MAP Compliance and Clinical Consultant will be available on-call 24/7.

Salary Range: $90,000 - $105,000

RESPONSIBILITIES:

1.     Provides advice, assistance, clarification, and recommendations to management and staff regarding medication administration protocols and questions

2.     Answers employee questions and provides technical assistance regarding the interpretation of a health care provider’s orders, including the medication’s use and side effects

3.     Medication Occurrence Investigation and Reporting: Investigates medication occurrences to determine the nature and circumstances of the occurrence, ensures appropriate immediate response and notification, determines applicable reporting requirements, documents findings, and ensures timely reporting to DDS/MRC in accordance with established regulatory time frames. Recommends corrective and preventive actions in collaboration with the Senior Director of Quality Assurance and other appropriate departments.

4.     Provides broad based, general information that does not require and/or preclude direct observation on an individual’s medical history or direct follow-up

5.     Upholds the values and culture of PBS while ensuring that PBS interventions are implemented with integrity.

6.     Remains current regarding all medication administration systems and regulations

7.     Maintains a cooperative working relationship with management and employees

8.     Maintains confidential, accurate, and complete audit records and reports, as required by medication administration regulations

9.     Performs all other duties as assigned by the Senior Director of Quality Assurance.

COMPLIANCE & OVERSIGHT:

• Assist in MAP audits/reviews with Nursing/Managers
• Medication Safety- identify med errors, omissions, documentation issues, unsafe practices, assist programs with correction actions and prevention strategies.
• Staff Consultation including on call
• Training and Competency- Supports MAP Certification/re-certification processes, medication related education, staff competency and remediation when performance issues are identified.
• QA- Track med errors, compliance trends, identify systemic issues, develop improvement plans and monitor corrective action effectiveness- this is collaboration with QA Department.
• Incident review- participate in reviews of significant med occurrences and help determine contributing factors and appropriate follow up
• Survey Readiness- Support Programs by conducting mock audits, review documentation, and corrective action plans in preparation for DDS/MAP reviews.
• Interdisciplinary Collaboration- Work closely with nursing, clinical teams, operations leadership, pharmacies, prescribers and program management.
• Documentation- Maintain consultation reports, audit findings, corrective action tracking, training records and compliance data- Collaboration with QA Department
• Support- Serve as a resource to multiple residential programs supporting individuals with IDD, behavioral health needs, TBI and complex medical needs.

Qualifications

• BS in Nursing or Pharmacist and current licensure as a registered nurse and/or pharmacist in the Commonwealth of Massachusetts
• At least (5) five or more years’ work experience as a MAP Administrator/Consultant with DDS/MRC programs is required
• Knowledgeable and skilled in medication administration systems, as well as acting as a consultant and trainer regarding medication administration
• Must be able to work independently possessing strong organizational and documentation abilities
• Excellent verbal, written and interpersonal communications skills, as well as accurate, timely reporting, and follow-up regarding medication occurrences and required consultations with management and staff
• Knowledge of Microsoft Office, Excel, Outlook and/or Google email