Communications and Marketing Coordinator

POSITION SUMMARY:

Turning Point Center of Chittenden County is seeking a creative and dynamic self-starter for the Communications & Marketing Coordinator position. This person plays a vital role in advancing the center’s mission by executing a multi-platform communications and marketing strategy that amplifies recovery stories, strengthens community connections, and drives public awareness.

Reporting to the Development Manager, this position ensures consistent, mission-aligned messaging across all channels which supports fundraising, advocacy, and volunteer engagement efforts.

The ideal candidate brings creativity, strong organizational skills, and a collaborative spirit to this role. They are confident managing recurring communications responsibilities, producing compelling content, and helping bring the transformative stories of recovery to life.

ABOUT TURNING POINT

Turning Point Center of Chittenden County is Vermont's largest peer-led recovery center. The center is known as a welcoming hub where individuals and families impacted by substance use find hope, connection, and a path forward. We provide free, compassionate support grounded in lived experience while serving our community through more than 24,000 visits each year. At Turning Point, recovery is not just possible, it is happening every day.

ESSENTIAL JOB RESPONSIBILITIES

Communications & Content Creation

· Create graphics, short-form videos, and written content for social media, newsletters, and the website aligned with TPCCC's brand and recovery-centered language

· Manage the monthly communications calendar and schedule content through Meta Business Suite

· Monitor social media channels, respond to routine inquiries, and escalate as needed

· Gather stories, quotes, and photos from staff; format and distribute email newsletters; maintain digital asset libraries

Website Management

· Keep website content current across staff pages, programs, events, and the organization calendar

· Publish content regularly and conduct periodic audits for accuracy and relevance

Event Communications

· Create promotional materials and social media campaigns for events with pre-, during-, and post-event coverage

· Provide on-site support for signature events Stand Up for Recovery and Raving for Recovery

Administrative & Organizational Support

· Maintain shared communications folders and digital assets

· Assist with donor acknowledgements, appeal letters, and impact reports

· Support improvement of internal communications systems and processes

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES

Required:

· Lived experience of understanding the challenges of substance abuse disorder. Through one's own journey to recovery or through walking alongside a loved one.

· Demonstrated experience in social media management, communications, or digital marketing including content creation across multiple platforms

· Excellent written communication skills, with a compassionate, person-centered voice that reflects the dignity and strength of the recovery community

· Strong organizational skills and keen attention to detail, with the ability to manage multiple priorities and deadlines simultaneously

· Comfortable working both independently and collaboratively within a small, mission-driven team

· Proficiency in Canva or similar graphic design tools, with an eye for visually compelling, on-brand content

· Familiarity with website content management systems (e.g., WordPress, Squarespace, or similar)

Preferred:

· Experience with CRM platforms or email marketing tools (e.g., Mailchimp, Constant Contact),

· Experience with Meta Business Suite or social media scheduling tools

PAY RANGE

$23.00 to $27.00 per hour, compensation commensurate with experience.

WHO SHOULD APPLY:

This is the perfect opportunity if you are passionate about recovery from addiction and the power of community. This role offers a meaningful opportunity to put those values into action. You will grow your skills in storytelling, digital marketing, and advocacy all while supporting a mission that changes lives. Every piece of content you create, every story you tell, helps ensure that no one in our community faces recovery alone.

WORKING CONDITIONS

· Hybrid with one day weekly on site in Burlington, VT

· Standard office environments

· Occasional standing, walking, and light physical activity.

*The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. This is not intended to be an exhaustive list of all responsibilities and duties required. Turning Point Center of Chittenden County reserves the right to revise, interpret, or modify this job description and to assign additional duties based on operational needs, consistent with applicable law.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

*Turning Point Center of Chittenden County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.