Human Resources Generalist - National Self Perform Operations

Position Description: Provide guidance to assigned business units for Human Resources functions including recruiting, employee relations, talent management, training, and benefits. Serve as liaison for employees and support key management initiatives.

Essential Duties & Key Responsibilities:

• Represent company culture, values, and Diversity and Inclusion (D&I) activities across company. Active participation in anti-racism learning, and advocate for equity and employee health and wellbeing.
• Administer and communicate Human Resources (HR) related programs, policies, and procedures to assigned business unit; provide knowledgeable and timely responses to employee inquiries.
• Establish trusting environment to create safe and neutral setting where employees can openly engage with HR. Connect in-person with employees regularly ‘where they work’, advocate and provide guidance to Business Unit (BU) leadership on people-related needs and concerns.
• Contribute new ideas to support continuous improvement in overall effectiveness of HR team. Apply basic lean concepts and practices to work efficiently, enhance programs, coordinate and reduce waste, (e.g., Personal Kanban, A3 problem solving, and Story Boarding).
• Manage Talent Acquisition (TA) activities:
  • Proactive management of sourcing, recruitment, and onboarding of interns, college and experienced hires.
  • Establish and maintain professional relationships with external agencies for candidate referrals.
  • Create and maintain candidate pipelines for potential future new hires.
  • Reinforce training and understanding of EEO and harassment policies to BU recruiting team.
  • Review diversity goals and provide feedback as to problem areas meeting goals.
  • Manage college and career fair activities, interview candidates, and review recommendation summaries to support offer decisions.
  • Extend offers for employment.
  • Serve as primary candidate contact, coordinate employee onboarding program, and conduct new hire orientation and other HR-related training.
  • Liaise with employment agencies and internal hiring manager to support operational needs.
  • Organize and implement internship program and serve as escalation point of contact for interns.
  • Maintain accurate and timely applicant tracking data, including maintenance of job requisitions, posting content, interview schedules, and managing end-to-end hiring process.
  • Promote activities for Employee Referral Program.
• Contribute information to support HR/Operations team with strategic staffing and Availability & Needs Report for project assignments and internal mobility decisions.
• Serve as first point of contact for BU relocations and transfers; initiating vendor estimates, arrange temporary housing, connect with community resources, and other related activities.
• Provide guidance to hiring manager for executing offers; facilitate and support new hire offer and onboarding processes to acclimate new hire into business unit.
• Manage immigration and work authorization-related processes (e.g., visas, permanent resident applications) for employees with guidance from HR Manager.
• Support activities relating to employee discipline, involuntary terminations, performance improvement plans, employee claims, investigations, and employee relations counseling under guidance of HR management.
• Manage and facilitate performance and development program processes, provide training and support to managers. Assist with succession planning and prepare materials for discussions.

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