Associate Director- Program Management (Construction Portfolio/PMO)

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

Job Description

Turner & Townsend are seeking an experienced Program Manager within the New York Real Estate Program Management service line. This Associate Director level role will lead the delivery of construction program and portfolio management services across a blend of capital projects, and strategic investment programs for large, sophisticated clients.

In addition to core program leadership, the ideal candidate will bring experience supporting sustainability or Net Zero (NZ)–aligned initiatives — such as energy programs, decarbonization roadmaps, carbon‑impact analysis, or sustainability-focused investment prioritization. While not a dedicated sustainability SME role, familiarity with NZ concepts will help the candidate guide clients through increasingly important investment decisions.

This role will lead a small team, act as a senior advisor to clients, and support a variety of programs across the NY region depending on business need.

Core Responsibilities:

• Oversee portfolio planning, program controls, and prioritization processes in line with strategic objectives and capacity to deliver.
• Ensure benefits realization, alignment to strategic objectives, and adherence to program success criteria.
• Define program roles, responsibilities, and governance structures (e.g., RACI, decision pathways).
• Manage controls processes including risk, change, issues, dependencies, and interface alignment across connected projects.
• Establish standardized delivery frameworks, playbooks, and execution plans tailored to client requirements and maintain tools and templates aligned to the agreed delivery methodology.
• Engage and coordinate with cross‑functional teams including real estate, design, construction, FM, sustainability, and finance functions.
• Lead the implementation and ongoing improvement of data management systems, reporting dashboards, and analytics for program performance.
• Use quantitative and qualitative data to inform prioritization, capital planning, and operational investment decisions.
• Provide executive‑ready reporting, insights, and narrative on progress, risk, and recommended actions.
• Support clients in evaluating and prioritizing initiatives within wider portfolio planning efforts.
• Act as a senior, client-facing advisor — shaping strategic decisions, influencing stakeholders, and communicating insights clearly to executive audiences.
• Lead and mentor a small team of program management professionals within the NY RE Program Management group.
• Support the growth and capability building of the wider NY PM team and contribute to business development as needed. 
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

Qualifications

Capabilities, Skills and Knowledge:

• An articulate leader with business insight to balance commercial objectives against program compliance requirements.
• Strong understanding of program controls, portfolio management, and structured PMO methodologies.
• Experience with developing and implementing governance frameworks and program execution strategies.
• Highly competent with data, analytics, and program information systems.
• Bachelor's degree in construction management, engineering, project management, or a related technical field.
• Minimum 10 years of experience delivering complex programs in the built commercial real estate environment. 
• Experience with managing a program of connected projects successfully with a collective value in excess of $50M.

Additional Information

The salary range for this full-time role is $170K-$185K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  

#LI-GO1

Please find out more about us at www.turnerandtownsend.com/ 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.