Field Account Manager

Turner Supply Company is hiring for a Field Account Manager in Nashville, TN!

About Turner Supply Company

Founded in 1905, Turner Supply Company is a family-owned industrial distributor serving manufacturers nationwide. Customers rely on Turner for a comprehensive product assortment, competitive pricing, expert problem-solving, and cost-reduction programs that improve operational performance.

Our leadership team actively champions our core values—Empowerment, Development, Execution, Teamwork, Innovation, and Leadership—values that helped Affiliated Distributors recognize Turner Supply as a Top Workplace in 2022 ⭐.

📍 Headquartered in Mobile, Alabama, Turner operates 10 locations across the United States.

Total Rewards

Turner offers a competitive pay and benefits package, including:

·        Medical, Dental, and Vision coverage

·        Wellness Program

·        Company-paid Life Insurance

·        Company-funded Health Reimbursement Arrangement (HRA)

·        401(k) with a generous company match

Job Title: Field Account Manager

Departments: Sales

FLSA Status: Salaried Exempt

Direct Report: Regional Sales Manager, Branch Manager

Managerial Responsibility: NA

Location: Varies

Job Summary: Field Account Managers are responsible for building relationships with customers and ensuring their business needs meet or exceed their expectations. This role will manage multiple accounts simultaneously and respond quickly to all customer requests. This role is expected to have positive interactions and communication with internal customer service representatives while maintaining responsibility for the profit and loss of the territory.  

Essential Job Duties and Responsibilities:

·        Commit to the company culture of quality, safety, and live by the company core values – Empowerment, Development, Execution, Teamwork, Innovation, and Leadership.

·        Maintain a strong work ethic, superior conceptual, technical, people, and organization skills and express a customer-centric and positive attitude in everyday work. 

·        Manage a defined territory, focusing on end-user problem solving, product, and application training for end-users and education of end-users of company products and services. 

·        Achieve defined sales budgets for assigned territory and drive corporate account business strategies and product initiatives. 

·        Have a working knowledge of the territory open order report and facilitate action with customer service for any late delivery issues. 

·        Develop and execute territory sales strategies while providing sales, service and technical support to current and new customers in the territory. 

·        Develop solid business and personal relationships with our customers and understand their needs and workflows. 

·        Become a key solution provider to our customers that will aid in producing cost savings and/or improved efficiencies for them.   

·        Work with the company’s customer service personnel in providing clear, concise directions for customer needs and requirements and engage the personnel with field quoting and projects.  

·        Have a solid connection with each account assigned to you. Take “ownership” of the account relationships and the company’s success in the accounts.    

·        Work independently and as a self-starter under the general direction and supervision of your manager. Work must meet soundness of judgment, accuracy, and conform with the annual business plan and strategy. 

·        Maintain a collaborative relationship with our vendor reps to introduce new products and technologies in the field.

Basic Job Requirements

·        Proficient Communication Skills, both Verbal and Written

·        Strong Organizational Skills

·        Computer Proficiency

·        Strong Interpersonal skills

·        Solid Decision Making and Problem-Solving Skills.

·        Experience Working with ERP Systems.

Educational Requirements

·        Five years in an outside sales role

·        High School Diploma

·        3 years in an Industrial Sales role preferred

Work Environment: This job operates in a professional office environment as well as warehouse and field sales environment. This role routinely uses standard office equipment such as computers, i-Pads, smartphones, photocopiers and fax machines. This role is also expected to function occasionally in a warehouse capacity operating machinery, driving company vehicles, and working with company products. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

The outside sales role requires some amount of physical work. While in the office, the physical demands are low – sitting at a desk, filing, and using office equipment. While working in the field on outside sales calls, this function may require you to be required to be in outside weather elements – rain, heat, snow, etc. Field sales may be required to lift heavy products or occasionally operate industrial equipment. A field sales representative should be able to lift 75 lbs., should be able to climb a ladder and should be able to demonstrate any product or piece of equipment that Turner Supply Company sells.

Travel: Occasional overnight travel may be necessary.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.