What are the responsibilities and job description for the Credit Manager position at Turner Supply Company?
Turner Supply Company is hiring for a Credit Manager in Mobile, AL!
About Turner Supply Company
Founded in 1905, Turner Supply Company is a family-owned industrial distributor serving manufacturers nationwide. Customers rely on Turner for a comprehensive product assortment, competitive pricing, expert problem-solving, and cost-reduction programs that improve operational performance.
Our leadership team actively champions our core values—Empowerment, Development, Execution, Teamwork, Innovation, and Leadership—values that helped Affiliated Distributors recognize Turner Supply as a Top Workplace in 2022 ⭐.
📍 Headquartered in Mobile, Alabama, Turner operates 10 locations across the United States.
Total Rewards
Turner offers a competitive pay and benefits package, including:
- Medical, Dental, and Vision coverage
- Wellness Program
- Company-paid Life Insurance
- Company-funded Health Reimbursement Arrangement (HRA)
- 401(k) with a generous company match
Job Title: Credit Manager
Department: Finance
FLSA Status: Exempt
Direct Report: CFO
Managerial Responsibility: AR Department
Location: Mobile, AL – Corporate Office
Job Summary: The Credit Manager is responsible for overseeing the company’s commercial credit and collections processes to ensure timely payment while supporting profitable sales growth. This role evaluates customer creditworthiness, establishes and monitors credit limits, manages collections efforts, and mitigates financial risk associated with customer accounts.
This position will build upon a strong, experienced team by introducing enhanced processes, tools, and reporting capabilities to support continued growth and operational efficiency. This is a hands-on role and will help guide the evolution of the department toward more scalable, consistent, and technology-enabled workflows.
The Credit Manager partners closely with sales, operations, and leadership to balance strong customer relationships with responsible credit practices in a high-volume industrial supply distribution environment.
Essential Duties and Responsibilities
- Commit to the company culture of quality, safety, and live by the company core values – Empowerment, Development, Execution, Teamwork, Innovation, and Leadership.
- Manage and develop an experienced team of 3, including the A/R Manager and 2 Credit & Collection Analysts
- Remain actively involved in day-to-day credit and collections activities, including direct ownership of a portion of the AR portfolio
- Leverage the experience of the existing team while guiding the evolution of processes and systems
- Evaluate workflows and improve efficiency, consistency, and scalability
- Introduce and support adoption of enhanced systems and tools
- Develop standardized procedures and documentation
- Oversee approval of credit applications and credit limits.
- Establish protocols for early identification of past due accounts, assist the AR team with collection efforts and resolving disputes where necessary.
- Establish AR metrics for measuring risk trendlines and assist Finance managing bank liquidity by understanding and improving the AR collateral borrowing base component submitted to secure lender monthly.
- Partner with sales and operations
- Develop policies for credit holds and periodic reviews
- Drive effective use of ERP and other technology tools to help streamline processes where applicable.
Skills and Competencies
- Commercial credit analysis
- Accounts receivable management
- Risk assessment
- Process improvement
- Change management
- Negotiation
- Relationship management
- Financial reporting
Qualifications
- Bachelor’s degree preferred
- 5 years of relevant experience
- Prior team leadership experience
- Process improvement or system experience preferred
- Industry experience preferred
- Strong financial analysis skills
- Knowledge of credit reporting tools
- ERP system experience