What are the responsibilities and job description for the Desktop Applications Specialist position at Turner Padget Graham and Laney P.A.?
***NO RECRUITERS, PLEASE***
Turner, Padget, Graham and Laney, P.A. is one of South Carolina's longest standing law firms with seven locations.
We know our people are our greatest asset and it is reflected in our core values and mission that we put into practice every day. We understand the importance of balancing work, family and community involvement and have created an environment that emulates just that. Excellent benefits start the first of the month after your start date; competitive salaries, cutting edge technology and a most pleasant workplace are features of employment at our firm.
We are currently seeking a knowledgeable and friendly Desktop Applications Specialist in our Columbia office.
Responsibilities include:
- New user account creation, management, and role-based security assignments
- Imaging endpoints and installing Windows applications
- Assist with troubleshooting firm desktops and laptops in a Microsoft Windows 10/11 environment
- End-user application support providing prompt, courteous, and efficient solutions for hardware, software, and information services problems to all users
- Identify, research, and address technical problems to final resolution
- Travel to all seven offices in South Carolina and Augusta, GA to provide onsite support as needed
- Provide after hours and weekend support to end users on rotation with IT team
Candidates should have the following skills and/or attributes:
- Associates or Bachelor's degree in information technology or a related field
- 2-3 years Help Desk experience or Application Support, preferably in a law firm
- In-depth knowledge of Microsoft Office Professional suite, including creating macros, advanced document formatting, mail merge, and managing custom add-ins
- Familiarity with SCCM task sequences, PXEBoot and Group Policy
- Working knowledge of document management software such as iManage and document templating software
- Thorough knowledge and understanding of networked PC's and printers in a Windows network and the ability to efficiently troubleshoot technical problems.
- Experience using Active Directory to maintain security and permissions for users and devices at a domain level
- Strong interpersonal and customer service skills with the ability to communicate both verbally and written with a diverse group of IT professionals, attorneys and staff
- Proven analytical skills and problem-solving techniques
Salary range: $47,000.00 - $52,000.00
Turner, Padget, Graham & Laney is committed to creating and maintaining a diverse and inclusive workforce, including attorneys and support staff, and conducting business with diverse clients.
The firm broadly views diversity as all differences that make us unique and special-life and work experiences, culture and beliefs, race, color, national origin, ethnicity, gender, age, disability, marital status, religion, sexual orientation, gender identity, education, military service, differing abilities, and other distinguishing characteristics and aspects of life. The firm strives to foster and maintain a culture that values and embraces these differences, and includes diverse people in the life and work of the firm, so that our diversity strengthens and improves the entire organization.
All employees share the responsibility for creating a workplace that values and respects diversity and inclusion and is enhanced by openness, trust, teamwork, accountability, and involvement.
The firm encourages everyone to contribute their unique perspectives, backgrounds, and capabilities to maximize client satisfaction, maintain strategic relationships with business and community leaders, create a unified and personally rewarding team culture, and generate superior business results.
Turner Padget has a comprehensive and competitive salary. Turner Padget provides its staff the tools they need to be a successful part of our Team. Turner Padget is an equal opportunity employer, and all inquiries and submissions will be held in strict confidence.
***NO RECRUITERS, PLEASE***
Salary : $47,000 - $52,000