What are the responsibilities and job description for the Medical Assistant position at Turner Dermatology?
Medical Assistant
Non-Exempt | Full-Time
Reports to: Office Manager
Schedule: Monday–Friday, 8:30 AM – 5:30 PM
Job Description:
We are seeking a dedicated and hardworking candidate who is eager to immerse themselves in dermatology and contribute to a collaborative medical practice. The Medical Assistant plays a key role in supporting the day-to-day delivery of patient care and practice operations. This position reports directly to the Office Manager.
The ideal candidate is a versatile team player who fosters positive and effective relationships with providers and co-workers, while maintaining a strong focus on patient-centered care and delivering exceptional patient experiences. An excellent candidate may also be a pre-med student or someone planning PA/NP/nursing school attending night classes, looking to gain valuable clinical experience. This individual will work closely with physicians (MDs) and fellow medical assistants to perform a combination of administrative, clerical, and clinical duties within a dermatology office, ensuring efficient operations and high-quality patient care.
Responsibilities:
Clinical–
- Patient History: Accurately record and update patient medical histories using electronic medical record (EMR) systems.
- Patient Preparation: Prepare patients for examinations and assist physicians during procedures.
- Documentation: Transcribe and maintain accurate medical records using EMR applications.
- Patient Communication: Clearly explain certain instructions to ensure patients feel informed and comfortable.
- Specimen Handling: Assist in preparation of laboratory specimens, ensuring proper handling and processing.
- Sanitation: Dispose of contaminated supplies and sterilize medical instruments as required.
- Equipment Management: Arrange and maintain examination room instruments and equipment.
- Inventory Control: Manage inventory by ordering supplies, verifying receipts, and auditing stock levels.
- Sterilization: Perform sterilization of surgical instruments using an autoclave.
- Room Maintenance: Maintain cleanliness and organization of waiting and examination rooms.
- Compliance: Ensure adherence to medical record standards through accurate and thorough documentation.
- Additional Tasks: Perform other clerical and clinical duties to support provider productivity and clinic workflow.
Administrative–
- Call Management: Answer incoming calls and respond to voicemails in a timely and professional manner.
- Scheduling: Schedule and confirm patient appointments, ensuring efficient time management.
- Patient Interaction: Greet and check in patients, verify insurance, and confirm the purpose of each visit.
- Record Keeping: Update and maintain patient medical records as needed.
- Correspondence: Manage emails and direct patient portal communications to provider.
- Billing: Record billing information, complete insurance forms, and respond to insurance-related inquiries.
- Payment Collection: Collect patient payments and manage related financial transactions.
Qualifications:
- High school diploma or equivalent.
- Minimum of 1 year of experience as a Medical Assistant in a clinical setting, or completion of relevant college coursework including pre-medical coursework encouraged(e.g., Human Anatomy and Physiology, Medical Terminology, Clinical Practices in Healthcare).
- Demonstrated ability to manage patients with professionalism and care.
- Exceptional verbal and written communication skills.
- Strong attention to detail, with excellent organizational, interpersonal, and customer service skills.
- Proficiency in Google Workspace and/or Microsoft Office applications.
- Ability to handle high-pressure situations with discretion, confidentiality, and sensitivity.
- Proficiency in operating a computer, keyboard, iPad, printer, and office phone systems.
- Ability to read, write, and communicate effectively both orally and in writing.
- Knowledge of basic arithmetic and medical terminology.
- Prior dermatology experience is preferred but not required.
Benefits:
- Employee discounts
- Paid time off
- Professional development opportunities
Compensation:
20$ per hour
Salary : $20