Technical Solutions Manager - EDGITAL

About EDGITAL: EDGITAL, part of ACS Group (Turner Construction, Flatiron/Dragados), is transforming how municipalities manage infrastructure through AI-powered road condition assessment software. Our solutions enable smarter planning, cost efficiency, and data-driven decision-making for public works departments.

Position Description: The Technical Solutions Manager supports the full customer lifecycle, from technical engagement during the sales process through project delivery, onboarding, adoption, and renewal support. This role bridges engineering expertise and customer partnership. Working closely with the Business Development team, you will ensure technically sound implementation of EDGITAL's pavement management solutions while supporting long-term account success.

Key Responsibilities
Technical Engagement & Solution Support
* Support and deliver technical product demonstrations
* Lead technical discovery and assist with solution scoping
* Partner with Business Development team on proposals and technical documentation
Project Delivery & Customer Success
* Manage customer projects from kickoff through completion
* Support onboarding, training, and platform adoption
* Serve as technical point of contact for assigned accounts
Account Support & Growth
* Support renewals in partnership with Business Development
* Identify expansion opportunities within existing accounts
* Provide ongoing technical guidance as customer needs evolve
Industry & Product Feedback
* Share customer insights with internal teams
* Represent EDGITAL at conferences and industry events

Qualifications:
* Engineering, Civil Engineering, or Project Management background with 2 years of experience
* Pavement management or infrastructure asset management experience
* Strong understanding of PCI and pavement assessment methodologies
* Comfortable presenting technical solutions to agencies and engineering firms
* Strong communication and organizational skills
* Background in pre-sales, customer success, or project delivery preferred
* Experience working with municipalities, counties, or engineering firms preferred
* Experience with pavement management software or data-driven platforms preferred

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Travel as necessary.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to airborne particles or caustic chemicals. The noise level in the work environment is usually moderate.

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.